Instruction manual

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Updating Software
Check on the AJA Video website:
http://www.aja.com/support/konaNEW/kona-3g.php
for software updates. If any are available, download the file and read any associated
instructions prior to installing the software.
Changes made to Final Cut’s configuration
aren’t remembered or you need to force a
change to them.
Under some circumstances, Final Cut Pro may need to be
initialized back to the factory default state as it was when
you installed it. The easiest way to do this is to locate
Final Cut’s preference file and discard it.
To do so, follow this procedure:
1. Locate the file named “Final Cut Pro Preferences”.
Note: path to file is “Macintosh HD/users/username/library/
preferences/final cut user data.”
3. Click and drag that file to the Trash Can icon and drop
it there.
When you next start up Final Cut Pro, it will present the
“Choose Setup” prompt (as in initial installation) where
you can again choose a desired KONA 3 input format in
the “Setup For” pulldown and re-enter a desired system
scratch disk (your RAID).
Video in the canvas stays frozen during
playback.
1. The sequence setting does not match the “playback
output setting” found at FCP Audio Video Settings -> AV
Output.
2. Canvas/Viewer zoom setting exceeds the fit-to-
window setting. Change to “Fit-to-Window.”
Video output is black. 1. External video is set to “No Frames” (View -> External
Video).
2. The “Playback output setting” found at FCP Audio
Video Settings -> AV Output is set to “none” or to a non-
KONA 3 device.
Video stutter during playback. RAID cannot sustain data rate.
Red render bar occurs when placing a clip
on a sequence.
The sequence setting does not match the clip setting.
Table 1. Problem Solving by Matching Symptoms to Remedies
Symptom Check