Human Machine Interface Panel 10.
Table of Contents 1. Introduction -----------------------------------------------------------------------------------------5 1.1. Symbols used in this Manual -----------------------------------------------------------------------------------------7 2. Important Instructions ----------------------------------------------------------------------------------------------8 2.1. Note on the Warranty ---------------------------------------------------------------------------------------------------------- 8 2.2.
6.1.4. Serial ATA Hard Disk Installation.------------------------------------------------------------------------------------------ 35 6.1.5. CF Card Installation ---------------------------------------------------------------------------------------------------------- 36 6.1.6. DC Power Input Installation ----------------------------------------------------------------------------------------------- 37 6.2.
List of Figures Fig.4-1: Label on the unit ------------------------------------------------------------------------------------------------------------- 13 Fig.5-1: Top view of the IP15IA99 Panel PC System (15”) ---------------------------------------------------------------- 15 Fig.5-2: Right view of the IP15IA99 Panel PC System (15”) -------------------------------------------------------------- 15 Fig.
Fig.6-14: Mounting plate with DIN Rail clip ------------------------------------------------------------------------------------- 41 Fig.6-15: Connecting to DC power source with open lead cable ---------------------------------------------------------- 42 Fig.6-16: Connecting to AC power source via the AC/DC adapter -------------------------------------------------------- 44 Fig.
1 This user manual is designed for American Industrial Systems, Inc. Panel PC series IP10IA99 / IP15IA99 / IP17IA99. Included is a comprehensive overview of the Panel CP systems designed by American Industrial Systems. All rights reserved. None of this document shall be duplicated, stored in a retrieval system, or transmitted by all means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of American Industrial Systems, Inc.
1.1 Symbols used in this manual Symbol Denotation This symbol general information about the product and the user’s guide. This symbol detail information about the specific product configuration.
2. Important Instructions This chapter includes instructions which must be carefully followed when the Operator Interface Computer system, IP10IA99 / IP15IA99 / IP17IA99, is used. The manufacturer’s instructions provide helpful information on your system. 2.1 Notes on the Warranty Due to their limited service life, parts which, by their nature, are especially subject to wear down (wearing parts) are not included in the guarantee beyond the legal stipulations. 2.
3. Safety Instructions This section should be carefully read and please abide by the instructions for your own safety and right use of the unit. The chapter also includes information on approval and interference inhibition of your unit. Please abide by the warnings and instructions on the unit and in the manual. The Operator Interface Computer system, IP10IA99 / IP15IA99 / IP17IA99, Panel system was built and tested by American Industrial Systems, Inc.
3.1 Electrostatic Discharge (ESD) A sudden discharge of electrostatic electricity can damage electrostatic-sensitive devices or circuit. Adequate packaging and grounding techniques are essential fundamentals to avoid damage. Following precautions should be always taken: 1. Deliver printed circuit boards in electrostatic-safe containers such as cartons, boxes or anti-static bags. 2. Keep electrostatic-sensitive parts in their containers until they reach an electrostatic-free station. 3.
3.5 Electromagnetic Compatibility The Operator Interface Computer panel system, IP10IA99/IP15IA99/IP17IA99, has been designed for industrial use. The most recent version of the EMC guidelines (EMC Directive 2004/108/EC) is applied. If the users modify and/or add to the equipment (e.g. installation of add-on cards), the prerequisites for the CE conformity declaration (safety requirements) may be not applicable any more.
4. Goods of Delivery Panel 10.4” IP10IA99-A1 Panel 15” IP15IA99-A1 Panel 17” IP17IA99-A1 IP10IA99 / IP15IA99 / IP17IA99 Panel PC series Panel Mount Kit Panel 10.
Optional AC/DC Adapter Housing for Wall-mount or DIN Rail Mount. 1x DIN Rail Clip (Optional) for standard 35mm DIN Rail 4.1. Label and Product Identification The label is placed at the rear side of the unit, IP10IA99 / IP15IA99 / IP17IA99 Panel PC series. These model & part numbers correspond to the model & part numbers for certification tested by UL, and other certifying agencies.
5. Product Description The Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, is a Human-Machine-Interface (HMI) system with integrated a 5-wire Resistive Touch Screen designed for harsh industrial applications. The ruggedness design with a brilliant mechanical firmness indicates the top qualities of a Panel PC suitable for the operation in strict industrial environment.
Outlook of the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99. Fig.5-1:Top view of the IP15IA99 Panel PC System (15”) Fig.5-2: Fig.5-3 Front view of the IP15IA99 Panel PC System (15”) Right view Fig.5-4: Left view Fig.5-5: Bottom view of the IP15IA99 Panel PC System (15”) Fig.
‘ Fig.5-7: Top view of the IP10IA99 Panel PC System (10”) Fig.5-8: Fig.5-9 Front view of the IP10IA99 Panel PC System (10”) Right view Fig.5-10: Left view Fig.5-11: Bottom view of the IP10IA99 Panel PC System (10”) Fig.
5.1 Front Side View Fig.5-13 Front view of the IP15IA99 Panel PC System (15”) 1 Complete overlay on the front bezel of Stainless Steel or Aluminum 4 Power Button 2 Logo (optional) 5 LED as Power indicator 3 10.4"/15"/17” TFT-LCD display with 5-Wire Touch Screen All versions are suitable for installation in an instrument panel or other cabinet. On the front side are located: Front Bezel (Stainless Steel or Aluminum front bezel with customized complete overlay of PET) for the 10.4"/15"/17” display.
5.1.1 10.4"/15"/17" Display with Touch Screen Depending on the ordered Operator Interface Computer 10"/15"/17” NEMA4 panel system, IP10IA99 / IP15IA99 / IP17IA99, the built-in display is a 10.4" or 15" or 17” display. For technical specification of the built-in display, please refer to the section of “Technical Data” in this manual. The display is designed with a 5-Wire Resistive Touch Screen. The surface of the display is also mechanically protected through the touch screen.
Chemical Properties Resistant to: Alcohol Resistance Diluted acids Diluted alkalis Ester Hydrocarbon Ketones surfaces withstand exposure of more than 24 hours duration under DIN 42 115 Part 2 to the mentioned chemicals without visible change Household cleaning reagents NOTES: Please remember that information and measurements mentioned above come from general known data. These tests were done under the laboratory conditions, and don’t represent an actual operation conditions.
5.3. Power, Control Indicators, Reset and Grounding 5.3.1 Power Connector Fig.5-16: DC Power connector on the bottom (rear) side of the OIC Panel system The DC Power connector (refer to Fig.5-15, #11 and Fig.5-16) provides the power connection of the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99 to the main power source via the DC power cable or the AC/DC adapter. 5-pin terminal block connector for power inlet from the adaptor to the unit.
Table 5-2: Control indicators of the system OIC (Operator Interface Computer) 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99 Power Button (on the front panel) available Power LED (on the front panel) available Power LED (on the rear bottom side) available The system is connected to a DC power source 10"/15”/17” Power Button (front) Off On Table 5-3: System status Power LED Power LED (front) (rear bottom) orange (standby) green Fig.
outlet of the AC power source must be located near to the device and be easily accessible. 5.3.1.2 Reset Button To restart the system, e.g. after a system hang-up, press the “RESET” button (Fig.15-18). The system restarts automatically; you don’t have to switch the computer off and on. During a reset all data in the main memory will be erased. 5.3.1.3 HDD LED The HDD LEDs show the ON/OFF state of the system.
5.3.2.1 USB Connectors The system is equipped at the bottom side (rear) with two USB 1.1/2.0 interface connectors and two USB1.1/2.0 for additional Extension (#1 and #5, Fig.5-19). These connectors provide connections for USB-compatible devices. 5.3.2.2 COM port Serial Interface Connector This RS232/RS422/RS485 connection (marked as COM1, COM2) (#2 and #3, Fig.
When powering on the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, make sure that the air intake and exhaust openings are not obstructed. The Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, is configured with an internal 2.5" SATA HDD inside an easily removable bracket and also configurable with CF-slot protected with a cover (refer to #2, Fig.5-22) in order to prevent it from intrusion access. 5.5 Left and Right Side View Fig.
5.6 Rear View Fig.5-25: Rear side of the system ( shown as 10.
5.7.1 DC power cable The external AC/DC power adapter is an optional part. If ordered, the AC/DC power adapter will be delivered with two main power cords. Open Lead Cable ( 2m ) Fig.5-26: External Open Lead Cable supplied with the IPxxIA99 Panel system 5.7.2 External AC/DC Adapter The external AC/DC power adapter is an optional part. If ordered, the AC/DC power adapter will be delivered with two main power cords. Fig.
Electrical Specifications for the AC/DC Adapter AC Input DC Output 100-240V 24V DC 1.2A 3.125A 50-60Hz For connecting to the system and power refer to “Connecting to Power”. Electrical Specifications for the Panel System System Type Product Operator Interface Computer 10"/15"/17” NEMA4 system IP10IA99 Input 24V DC 1.49A max. 12V DC 2.93A max. IP15IA99 24V DC 12V DC 1.73A max. 3.46A max. IP17IA99 24V DC 2.18A max. 12V DC 4.16A max. 5.8.
* Fig.6-1: Top-side Jumper and Connector Locations Connector Description Remark Jumper Setting JP1 JP2/J3 CMOS Setup COM3 Pin 9 Function Setup JP4 LCD Panel Voltage Setup JP5 COM2 Pin 9 Function Setup JP6 LCD Panel Inverter ON/OFF Signal Setup Connector J1 Compact Flash Type II Connector J2 Case Open Detect Connector (1*2 Pin wafer/2mm) J3 LPC Debug Card Connector (2*5Pin cut Pin 9 Header /2.
J12 COM2 (RS-232/422/485) Connector (2*5 Pin Box Header/2mm Right Angle) J13 LCD Backlight Power Connector (1*5 Pin wafer/2mm) J14 LCD LVDS Connector (2*15 Pin Hirose/1.25mm) J15 Touch Panel Connector (1*5 Pin Header/2.54mm) J16 Front Panel Connector (1*4 Pin Wafer/2mm) J17 Power output Connector for SATA device (1*3 Pin wafer/2.
JP6: LCD Panel Inverter ON/OFF Signal Setup PIN NO. 1-3 Short DESCRIPTION 2-4 Short +5V High Active (Default) DESCRIPTION PIN NO. 1-3 Short 4-6 Short +12V High Active DESCRIPTION PIN NO. 2-4 Short 3-5 Short +5V Low Active DESCRIPTION PIN NO.
J4: GPIO Connector (2*5 Pin Header/2mm) PIN NO. 1 3 5 7 9 DESCRIPTION GPIO Port1 GPIO Port2 GPIO Port3 GPIO Port4 GND PIN NO. 2 4 6 8 10 DESCRIPTION GPIO Port5 GPIO Port6 GPIO Port7 GPIO Port8 +5V J5/J17: Power output Connector for SATA device (1*3 Pin wafer/2.5mm Right Angle) PIN NO. 1 2 3 DESCRIPTION + 12V GND + 5V J6/J18: SATA Port 1 Connector (Single Right Angle) J7/J8: USB Port 2~3 /Port 4~5 Connector (2*5 Pin Box Header/2mm Right Angle) PIN NO.
J13: LCD Backlight Power Connector (1*5 Pin wafer/2mm) PIN NO. Description 1 2 3 4 5 LCD_ENBLT GND +12V LCD_BLADJ +5V J14: LCD LVDS Connector (2*15 Pin Hirose/1.25mm) PIN NO. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 Description YAP0 YAP1 YAP2 YAP3 CLKAP YBP0 YBP1 YBP2 YBP3 CLKBP DDCPCLK GND GND +LVDS NC PIN NO. 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Description YAM0 YAM1 YAM2 YAM3 CLKAM YBM0 YBM1 YBM2 YBM3 CLKBM DDCPDATA NC GND +LVDS +LVDS J15: Touch Panel Connector (1*6 Pin Header/2.54mm) PIN NO.
J19: XC3S200A JTAG Connector (1*6 Pin Header/2mm) PIN NO. 1 2 3 4 5 6 J20: J21: J22: J23: J24: J25: DESCRIPTION +3.3V GND TCK TDO TDI TMS LAN1 RJ-45 Connector LAN2 RJ-45 Connector USB Port 0~1 Connector (Type A) COM1 (RS-232/422/485) Connector (D-SUB9) VGA Connector (D-SUB 15 Pin female) Power Input Connector (Terminal Blocks 5Px1/3.81mm female) PIN NO.
6.1.3 Insert Memory module The Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, is fully integrated at system assembly line before shipment. It’s not necessary for end users to do any assembly unless installing the optional HDD, RAM, CF and Power Input. Installation of these optional components is described below. 1. Unscrew the IPC back cover to detach it 2. Remove the IPC back cover 3. Insert Memory module to the slot. 4. Press down the Memory module and finish.
6.1.4 Serial ATA Hard Disk Installation Method Unlike IDE bus, each Serial ATA (SATA) channel can only connect to one SATA hard disk at a time; there are total two connectors, J6 and J18. The installation of Serial ATA is simpler and easier than IDE, because SATA hard disk doesn ’t require setting up Master and Slave, which can reduce mistake of hardware installation. The step 1 to 6 is HDD installation, and step 6 to 1 is HDD un-installation. 1. The removable HDD tray on the upper left side. 2.
6.1.5 CF Card Installation 1. Unscrew the side bracket of back cover 2. Remove the side bracket 3. Insert New CF card to CF socket carefully 4. Insert New CF card to CF socket carefully 5. Complete insertion (Ejection by pressing the elastic stick on the right side, if necessary.) 6. Screw the side bracket and finish. Fig.
6.1.6 DC Power Input Installation 6.1.6.1 AC/DC Power adaptor installation 1. Female type 5-pin terminal block connector. 2. Insert and fix the connector according to power definition (left 3-pin) Fig.6-5 : Power adaptor installation 6.2 Panel and External AC/DC Adapter Mounting 6.2.1 Panel Mounting All Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, configurations come in the delivering status with mounted mounting clamps (Fig.6-10, depending on the ordered system).
Fig.6-7: Panel cut-out dimension for IP10IA99 Fig.
Fig.
Table 6-1: Cut-out Dimension by Panel size. (mm) A B C D Mounting Kits IP10IA99 6.5 46.0 297.0 236.0 8 IP15IA99 7.0 49.4 408.5 313.0 16 IP17IA99 10.0 52.4 422.0 360.0 16 Hook Clip Screw the Clip tightly (Spec 1.35 N ) Hook the mounting clamps with screws (included) from the rear side of the panel Fig.6-10 : Mounting kit step by step In order to ensure NEMA 4 front sealing against dust and water, mount the system on a non-textured surface.
6.2.2 VESA® Mounting Plate (Optional) The OIC (Operator Interface Computer) 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, can be installed with the provided (as optional part) VESA® 75/100 compliant adapter plate (refer to #4, Fig.5-25). Each VESA® 75/100 compliant mounting plate must be fasten to the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, with four M4 x 4 metric screws (included). Do not use longer screws than the original screws provided.
in the housing for the AC/DC adapter) 3 Threaded holes for securing the housing with AC/DC adapter to the wall mount plate 7 4x mounting holes for the DIN Rails clip that allow the clip mounting 4 Latch with captive screws, slotted flat head for securing the housing with AC/DC adapter to the wall mount plate 8 DIN Rail clip In order to attach the AC/DC adapter (Fig.5-27) onto the wall mount plate, follow these steps (Fig.6-11): 1. Insert the AC/DC adapter (Fig.
1. Connect the 5-pin DC power connector of the DC power cable (refer to Fig.5-26) to the appropriate DC power connector (refer to #12, Fig.5-15) of the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99. The DC power connector of the system is on the rear bottom side and is labeled “ 12V/24V (+/-20%) DC”. Make sure the connector is locked tightly in place. 2.
6.3.2 Connecting to AC Power Source via the AC/DC Adapter The Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99, can be optionally connected to an AC power source via the optional AC/DC adapter (refer to Fig. 5-27). Fig.6-16 Connecting to AC power source via the AC/DC adapter 1. Connect the 5-pin DC connector of the AC/DC adapter (refer to Fig.5-27) to the appropriate DC power connector (refer to pos. 12, Fig.
6.4 BIOS Setup Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99 is equipped with the AMI BIOS stored in Flash ROM. These BIOS has a built-in Setup program that allows users to modify the basic system configuration easily. This type of information is stored in CMOS RAM so that it is retained during power-off periods.
AMI BIOS, CPU, System Memory These items show the firmware and hardware specifications of your system. Read only. System Date The date format is , . Use [ ] or [ ] to configure system Date. System Time The time format is . Use [ ] or [ ] to configure system Time. 6.4.3 Information Use this menu for basic system configurations, such as system information, product feature and technical i mportant issue etc. Fig.
6.4.4 Configuration Use this menu to set up the items of special enhanced features. Fig.6-19 Setup Program Initial Screen ACPI Settings Select for Advanced ACPI Configuration. This item specifies the power saving modes for ACPI function. If your operating system supports ACPI, you can choose to enter the Standby mode in S1 (POS) or S3 (STR) fashion through the setting of this field. Options are: [S1 (POS)] The S1 sleep mode is a low power state.
Fig.6-20 ACPI Configuration CPU Configuration These items show the advanced specifications of your CPU. Read only. Fig.
Intel(R) Speed Step (tm) Disable: Disable. Enable: Enable. (Default) Hyper Threading Technology “Enabled” for Windows XP and Linux (OS optimized for Hyper-Threading Technology) and “Disabled” for other OS (OS not optimized for Hyper-Threading Technology). The choice: Enabled (Default), Disabled. Execute-Disable Bit capability XD can prevent classes of malicious buffer overflow attacks when combined with a supporting OS. The choice: Enabled (Default), Disabled. C-States CPU idle is set to Enhanced C-States.
Fig.6-22 USB Configuration SATA Configuration It uses a separate sub menu to configure each hard disk drive. Fig.6-23 SATA Configuration ATA/IDE Configuration The choice: Disabled, Compatible, Enhanced (Default).
Legacy IDE Channels The choice: IDE Only (Default). Integrated Video Configuration Share memory size This option determines the amount of system memory that can be used by the internal graphics device. Disable Enable, 1MB of memory used by internal graphics device Enable, 8MB of memory used by internal graphics device (Default) DVMT Mode Select Use this option to select the Intel Dynamic Video Memory Technology (DVMT) operating mode.
Level 5 is max. LED backlight brightness Active LVDS Use this option to select the Active LFP configuration No-LVDS: VBIOS does not enable LVDS. Int-LVDS: VBIOS enables LVDS driver by integrated encoder. (Default) Fig.6-24 Integrated Video Configuration Fig.
LAN Configuration Launch PXE OpROM Use this option to select Enabled or Disabled (Default) option for Legacy Network Devices. LAN Wake Up This field specifies whether the system will be awakened from the S5 .power saving mode when activity or input signal of onboard LAN is detected. The choice: Enabled (Default), Disabled Fig.6-26 LAN Configuration W83627UHG Super IO Configuration This System is using Super IO Chip: W83627UHG there are Port1~port4 COM port for selection.
Fig.6-27 W83627UHG Serial Port 1 Configuration WDT Function. Select WDT Function is Enabled or Disabled (Default) Fig.
H/W Monitor This function is real-time detecting system status, CPU temperture, System temperture, relational Volts (12V, 3.3V) Fig.
Fig.6-30 Serial Port Console Redirection Configuration PCI Configuration PCI BUS Driver Version V2.03.00 PCI ROM Priority In this system with Multiple option ROMs The Choic Legacy ROM and EPI Compatible ROM (Default) Launch Storage OpROM Enabled (Default) or Disable Boot Option for Legacy Mass Strorage Devive with Option ROM PCI Latency Timer Select value in units of PCI clocks for PCI device latency timer register.
Fig.6-31 15 PCI Configuration Power Control Configuration Wake system with Fixed Time Enabled or Disabled (Default) System wake on alarm event. When enabled System will wake on the hr:min:sec. specified. Wake system with Dynamic Time Enabled or disabled (Default) System wake on alarm event. When system enabled will wake on the current time + Increase minute(s). PME Wake-up function Enabled or Disabled.
Fig.6-32 Power Control Configuration Wake up by Ring Use this option to enable activity on the RI (ring in) modem line to rouse the system from a suspend or standby state. That is, the system will be roused by an incoming call on a modem.
Fig.6-33 Advanced Configuration 6.4.5 Boot Quiet Boot Use this option to select the screen display when the system boots. Disabled Normal POST messages displayed (Default) Enabled OEM Logo displayed instead of POST messages Fast Boot Use this option to make the computer speed up the boot process.
Fig.6-34 Boot 6.4.6 Security Use the Security option to set Administrator and user passwords. If only the administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup. If only the user’s password is set, then this is power on password and must be entered to boot or enter Setup .In setup the user will have Administrator rights.
Fig.6-35 Security 6.4.7 Save and Exit Save Changes and Exit Exit System Setup after saving the changes. Discard Changes and Exit Exit System Setup without saving any changes. Save Changes and Reset Reset the system after saving the changes. Discard Changes and Reset Reset system setup without any saving any changes. Save Changes Save Change done so far to any of the setup option. Discard Changes Discard Change done so far to any of the setup option.
Restore as User Default Restore the User defaults to all the Setup Option. Boot Override SATA: HDD (Default) Launch EFI Shell from fileSystem Attempts to Launch EFI Shell application (Shellx64.efi) from one of the available file System devices. Fig.6-36 Save and Exit 6.5. Software Installation 6.5.1 Calibration of the Touch Screen 6.5.1.1 Calibrating of the Touch Screen Calibration serves two purposes: o Sets the active area of the touch screen.
Computer Panel system before shipment. Run the calibration routine when an alignment problem exists between the mouse pointer and the stylus contact location on the screen. You can adjust the calibration of the touch screen by: The calibration procedure is shown by degrees. In the first, From the [Program] to find [eGalaxTouch] icon then click the [Configure Utility].
Click [Draw Test], draw by touch pen or finger know touch accuracy to Click the Page [Display]; you can select the Operation Mode. Click the Page [Hardware], Controller Model and Firmware Version can be seen. Click [Hardware Setting], you can adjust Sensitivity and Delay time of touch screen Click the Page [Edge Compensation] to adjust the Edge Parameters.
Fig.6-37 Touch calibration procedure The front panel and the touch screen are covered by a plastic overlay and care should be taken when cleaning it. 6.5.2 Brightness Control The “Brightness Control” icon on the notification bar shown below provides selection to adjust the brightness of the Operator Interface Computer 10"/15"/17” NEMA4 system, IP10IA99 / IP15IA99 / IP17IA99. If the icon doesn’t appear, please just click the “START” menu. To display the “Brightness Control” window, follow these steps: 1.
2. Click the “Brightness Control” icon in the 3. Move the slide bar in the “Brightness Control” notification area. window to adjust the brightness. Fig.
7.2 Mechanical Specifications Fig.7-1 Front view of 10.4“ Panel PC system Fig.
Fig.
Fig.7-4-1 Rear view of 10.4” Panel PC System Fig.7-5-1 Rear view of 15” Panel PC System ””” Fig.7-4-2 Right-side view of 10.4” Panel PC System Fig.
Fig.7-6-1 Rear view of 17” Panel PC System Fig.7-7-1: Wall mount kit Top View ””” Fig.7-6-2 Right-side view of 17” Panel PC System Fig.
7.3.
8. RMA (Return Material Authorization) Service Before returning any goods, please: 1. Contact American Industrial Systems, inc. Technical Support and request for an RMA number (Return Material Authorization). 2. Describe the behavior or reason of unit failure in order to return. Any returns for credit are subject to a restocking fee. 3. Upon confirmation of a hardware failure or valid cause for return, AIS will provide a Return Merchandise Authorization (RMA). 4.
