User guide

20
In This Section:
 Troubleshooting Installation Problems (page 20)
 LED Quick Reference (page 21)
 Using LEDs (page 22)
 FAQ (page 25)
 Getting Help (page 26)
Troubleshooting Installation Problems
During the installation, if your Broadband LED is blinking green and never changes to solid green,
reversing the order of turning on the AIRAVE and your cable or DSL modem can often resolve this
problem. To reverse the order, follow these procedures:
1. Unplug all cables and power cords from all devices. You can unplug devices in any order.
2. Connect all Ethernet and GPS cables as described in “Setting up Your AIRAVE™ Access Point”
(page 4).
3. Plug the AIRAVE into an electrical outlet.
4. Wait 4 minutes.
5. Plug your cable or DSL modem into an electrical outlet.
If the Broadband LED continues blinking green and never changes to solid green, call Customer Support
as described in “Getting Help” (page 26).
Important: Do not connect any power cords at this point in the procedure.
Tip: You may want to consult your cable or DSL modem documentation for any special procedures for connecting a
device directly to your cable or DSL modem.