User's Manual

Printed Documentation
164
The customer bears the risk associated with any FRU returned for repair or replacement
until Airspan receives the item. The customer bears the cost of delivery of the FRU for
repair
Airspan bears the risk associated with the return of a repaired FRU or replacement until
the customer has taken delivery of it. The title for any repaired or replaced unit passes to
the customer on delivery, providing that the appropriate payment has been made to
Airspan.
Airspan reserves the right to charge the customer the full repair charge or the full list price
of the FRU, as appropriate in the circumstances, if the customer has violated any
applicable standards and precautionary measures.
Airspan reserves the right to modify or update these repair and return procedures.
Definition of Warranty
In-Warranty
Airspan warrants that the Equipment it supplies will be free from defects in materials and
faulty workmanship and that the Software it licenses to the customer will conform in all
material respects to Airspan’s published specifications therefor for a period of twelve (12)
months from date of shipment by Airspan to the customer (the “Warranty Period”). In no
event will Airspan be obliged to provide on-site maintenance under its warranty. Airspan
shall, at its option, offer to repair or replace any itemFRU within the Warranty Period
without additional charge provided that:
a. Inspection by Airspan Goods In confirms that the returned item has been
packaged securely and according to all applicable standards, and that the item is
of a recognised build standard.
b. Inspection of the returned goods by Airspan indicates that the defect was not
caused by maintenance, repair, or alterations by other than Airspan or their
authorised agents, or by abuse or improper use.
c. Notice of the claimed defect is given in writing to Airspan within one (1) year after
delivery.
d. The necessary fault information detailed below is enclosed with the returned item.
If any of the conditions in sections a, b, and c above are not met, Airspan reserves the
right to charge the customer the full standard repair charge for that item.
Out-of-Warranty
Any FRU supplied or manufactured by Airspan shall be deemed to be out of warranty if a
period of more than twelve months from date of delivery to the customer has elapsed or:
a. Inspection by Airspan indicates that the returned item has not been packaged
securely and according to all applicable standards (in particular BS CECC-
00015:part1: 1991), or that the item has been changed and is not of a recognised
build standard.
b. Inspection of the returned goods by Airspan indicates that the defect was caused
by maintenance, repair, or alterations by other than Airspan or their authorised
agents, or by abuse or improper use.
c. Notice of the claimed defect was not given in writing to Airspan within one (1) year
after delivery.
Warranty Period on Repaired FRUs
Normal Repair In-warranty
The warranty period for an FRU repaired or replaced by Airspan under warranty shall be
ninety (90) days from the date of shipment by Airspan or until the end of its original
Warranty Period, whichever is the greater.