User Manual

1pC (AS4000) Operations and Maintenance
Section
Fault Diagnostic Guide. 605-0000-441
7
. Issue 1.6 Date 26/8/98
Page 3 of 6 © Copyright Airspan Communications Corporation 1999
WARNING: A box of boards must not contain other heavy items that could
cause part damage.
Empty space in shipping cases must be filled with additional shipping boxes to
prevent part movement and damage during handling.
1.2. Power Supplies And Peripherals
1.2.1. General
Each type of assembly must be shipped in its specifically designed packing box.
Retain individual shipping containers for these items.
To prevent damage, all mechanical movable parts (such as disk heads and rotor)
must be in the locked/secure position before handling/shipping.
All handling must be done only by handles and/or handholds so the equipment is
not damaged.
All items must be accompanied by a completed ACC Repair Tag.
1.3. Shipment To ACC
1.3.1. General
Properly packed and documented parts must be returned to ACC. The sender is responsible for
shipping costs and for tracking the shipment through timely receipt in an undamaged
condition at ACC. Faulty or damaged items must be reported to ACC for return
instructions at the address given in Material Return and Repair Procedure (605-0000-
435) or:
TELEPHONE: [phone]
FAX: [phone]
E-Mail: [e-mail]
1.4. Damaged Shipment
1.4.1. General
When a shipment is received with visible damage to the container, the receiving
party shall document the damage and report it to the ACC Repair and Return
Centre.
If concealed damage is found after acceptance of the shipment, the receiving
party shall document the damage or non-functionality of the assembly and
report it to the ACC Repair and Return Centre. Upon notice of such damage,
ACC contacts the freight company to dispatch an agent to inspect the damaged
shipment. The inspection report is sent to ACC, and the proper claim forms are
initiated.