User's Manual

The sound is out of sync with the TV
Make sure all video sources are connected to the TV and that the
soundbar is connected to the TV optical output or RCA (AUX) output.
This connection method should re-align the sound. If it is still out of
sync, look for a sound/time alignment menu in the TV menus.
Remote does not work
Check that plastic strip in remote has been removed.
If the remote has had a lot of use, replace the battery. We recommend
type CR2032
Check there are no obstructions between the remote and the front of
the soundbar.
Sound is distorted
Turn down the output of the device playing into the soundbar
Turn up the master volume on the soundbar if necessary.
Check that all audio connections are well seated / plugged in fully.
Sound is noisy / ‘hissy’
Turn down the volume of the soundbar unit
Turn up the output volume of music source to compensate.
Use the digital optical (TOSLINK) inputs if possible to reduce noise.
Digital optical: ‘Clicking’ or no sound
Connect the TV optical output to the soundbar optical input
preferentially.
Ensure both ends of the optical cable have had the protective plastic tip
removed.
Ensure both ends of the cable have been inserted fully; a distinct ‘click’
will be felt when the cable is properly seated.
Check the output format of the optical signal from the playing device.
Choose ‘normal’ or ‘PCM’ format. Refer to the TV manufacturer’s
handbook for more information. You can also contact Orbitsound for
advice, see contact help line in this handbook and on the packaging.
No sound/broken sound from