User's Manual

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Warranty Terms

‘Agent’ means Orbitsound Ltd or an Orbitsound

representative appointed for the purposes of fulﬁlling the

manufacturer’s warranty.

‘Purchaser’ means the company, ﬁrm or person using the product for the

warranty period.

‘Product’ means the good sold to the Purchaser under contract.

Making a Warranty Claim

In the event that the Product stops working or performing as described in the

handbook, the following procedure must be followed in order to have the

Product restored or replaced by this warranty:

1. Contact your Orbitsound Support Agent FIRST.

2. You will need to provide your proof of purchase and serial number to the

Support Agent.

3. If the Support Agent advises to do so, return the Product in its original

packaging complete to the address advised.

3. You will be advised by the Agent on the action that will be taken and any costs

payable, subject to the conditions of this warranty.

Orbitsound Ltd Warranty Terms and Conditions

1. RETURN TO BASE WARRANTY

Faulty Products will be repaired or replaced (as deemed appropriate by the

relevant Agent) at the Agent’s premises, with new or reconditioned parts or

products within a reasonable period of time. Replacement or repaired products

retain the remaining original warranty or ninety (90) days, whichever is longer.

2. LIMITATIONS

The warranty covers the product and any Agent installed accessories provided

that the equipment has been installed and used in accordance with the supplied

handbook instructions. The warranty will not cover repairs or replacements

arising from misuse or accidental damage. This warranty is invalid if the serial

number has been removed, altered or made illegible.  See Warranties and

Liabilities.

3. CHARGES

For warranty repairs that are 100% covered by the manufacturer’s warranty, there

will be no charge for any repair or replacement or return freight to the purchaser.

Any repairs or replacements that are found to be outside the scope of this

manufacturer’s warranty are chargeable, and the return freight will be charged

at the Agent’s discretion. Associated charges must be paid in full before the

returned item(s) will be dispatched to the Purchaser.

4. WARRANTIES AND LIABILITIES

Subject to the provisions below the supplier warrants that the Product will

perform in a manner ﬁt for purpose.

a. The Agent shall be under no liability in respect of any defect in the Product

arising from any action whatsoever by the Purchaser except such action as is

described and recommended in the handbook supplied.

b. The Agent shall accept no liability for any defect arising from excessive wear

and tear, wilful or accidental damage, abuse, negligence, abnormal operating or

storage conditions or failure to follow the operating

c. Unauthorised modiﬁcation or repair by unauthorised person(s) voids this

warranty immediately.

d. The Agent shall be under no liability under this warranty if the total agreed

price for the Product has not been paid in full.