Use and Care Manual

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Before contacting the customer service center, please attempt the following solutions. All other servicing should be
done by a Airmega authorized service center.
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 Is the power plug connected?
 Connect the power plug to an AC power outlet (120 V, 60 Hz).
 Are all the indicators turned off?
 Touch the [Power] button to turn on the product.
 Has power failure occurred?
 Wait until the power is restored, and then try to use the product.

 Have the filter cleaning and replacement cycle passed?
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Confirm the filter cleaning and replacement cycle, and then clean or replace the filter if
necessary. (P. 24)
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 Is the pollution sensor’s lens polluted?
 Clean the pollution sensor. (P. 29)
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Does the pollution level remain ‘Very unhealthy’ after operating the air purifier for more than
two hours?
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Does the pollution level remain ‘Good’ more than an hour when operating the air purifier in a
polluted environment?
 Adjust the pollution sensor’s sensitivity. (P. 23)

 Have the filter cleaning and replacement cycle passed?

Confirm the filter cleaning and replacement cycle, and then clean or replace the filter if
necessary. (P. 24)
* Regarding Airmega app troubleshooting, please visit www.airmega.com for more information.
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