External Modem User’s Manual
External Modem User’s Manual No part of this publication may be reproduced in any form by any means without the prior written permission. Other trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective companies.
Contents CHAPTER 1 BEFORE YOU BEGIN .................................................................................... 1 1.1 Features.......................................................................................................................................... 1 1.2 Package Contents........................................................................................................................... 1 1.3 Minimum System Requirements ..........................................................
External Modem User's Manual Appendix A: Caller ID Commands (Optional).................................................................................. 43 Appendix B: Technical Specifications .............................................................................................. 45 Appendix C: Quick Reference........................................................................................................... 46 Appendix D: Glossary .............................................................
CHAPTER 1 BEFORE YOU BEGIN 1.1 Features These Fax/Data/TAM Modems combine the features of a 56000(receive only)/33600/28800/14400/9600 bps data modem and a 14400/9600 bps FAX modem. Your new Fax/Data/TAM Modem gives your personal computer the ability to send and receive FAX messages over the telephone line like a standard FAX machine. Your Fax/Data/TAM Modem also allows your PC to communicate with other personal computers, terminals or BBS's (Bulletin Board Systems) through the data modem functions.
CHAPTER 2 HARDWARE INSTALLATION 2.1 Connecting Your Modem Note: For safety, before installing and uninstalling your modem, please make sure the telephone line is UNPLUGGED from your modem. Step 1: Step 2: Step 3: Step 4: Power off your computer. Connect one end of the RS-232 serial cable to the modem and the other to your computer’s serial port. Note: Connect the male end of the RS-232 cable to the modem’s serial port and the female end to your computer.
External Modem User's Manual Step 5: Plug the AC adapter into the modem’s AC IN jack, and plug the other end into an electrical outlet. Step 6: When connection is finished, power on your modem before you power on your PC. The diagram below illustrates the typical external modem connection: 2.2 LED Indicators After hardware installation, turn on the modem and then your computer. The PWR, HS, and MR LEDs should illuminate.
CHAPTER 3 DRIVER INSTALLATION After hardware installation, turn on your modem and then power on your PC. Follow the instructions below to install the drivers for the modem. 3.1 Driver Installation for Windows 95 Step 1: Start Windows 95. The Update Device Driver Wizard appears. Insert the provided Installation CD into your CD-ROM drive. Click Next. Step 2: Windows will be unable to locate a driver. Click Other Locations.
External Modem User's Manual When you are done with driver installation, you will need to specify the country where you locate upon different telecommunication regulations/ laws. Please proceed to “3.6 Country Selection” on page 15 for instructions.
Chapter 3 Driver Installation 3.2 Driver Installation for Windows 98 Step 1: Start Windows 98. The Add New Hardware Wizard appears announcing the detecting of a new hardware. Click Next. Insert the provided Installation CD into your CD-ROM drive. Step 2: Select Search for the best driver for your device and click Next. Step 3: Check Specify a location. Click Browse to locate the path of the driver: x:\Driver\Win9x (where x is your CD-ROM drive) and click OK. Click Next.
External Modem User's Manual Step 7: Windows will continue to detect another device. Click Next. Step 8: Step 9: With Search for the best driver for your device checkbox selected, click Next. Again, select Specify a location checkbox and the location should be: x:\Driver\Win9x where x is your CD-ROM drive. Otherwise, repeat step 3 to specify the location. Click Next. Step 10: When Windows finds the driver file, click Next.
Chapter 3 Driver Installation 3.3 Driver Installation for Windows Me Step 1: Start Windows Me. The Add New Hardware Wizard appears. Insert the Installation CD into your CD-ROM drive. Select Specify the location of the driver (Advanced) and then click Next. Step 2: With Search for the best driver for your device selected, uncheck the Removable Media checkbox and then check only the Specify a location checkbox.
External Modem User's Manual Step 6: Step 7: Step 8: Again, select Search for the best driver for your device and check only the Specify a location checkbox. The location should be: x:\Driver\WinME where x is your CD-ROM drive. Otherwise, repeat step 2 to specify the location. Click Next. Windows will find the driver for the device. Click Next to continue. When installation is complete, click Finish.
Chapter 3 Driver Installation 3.4 Driver Installation for Windows 2000 Step 1: Start Windows 2000. Windows will detect a new hardware device, click Next to continue. Step 2: Select Search for a suitable driver… and click Next. Step 3: Insert the Installation CD into your CD-ROM drive. Check ONLY Specify a location and click Next. Step 4: Click Browse to locate the path of the driver: x:\Driver\W2K (where x is your CDROM drive) and click OK.
External Modem User's Manual Step 6: If Digital Signature Not Found window appears, click Yes to continue. Step 7: Click Finish. When Found New Hardware screen appears, wait for completing the installation. When you are done with driver installation, you will need to specify the country where you locate upon different telecommunication regulations/laws. Please proceed to “3.6 Country Selection” on page 15 for instructions.
Chapter 3 Driver Installation 3.5 Driver Installation For Windows XP Start Windows XP and insert the provided CD into your CD-ROM drive to start driver installation. Step 1 When Found New Hardware Wizard screen appears, select Install from a list or specific location (Advanced) and click Next. Step 2 With Search for the best driver in these locations selected, select ONLY Include this location in the search.
External Modem User's Manual Step 4 Click Finish. When Found New Hardware screen appears, wait for completing the installation. When you are done with driver installation, you will need to specify the country where you locate upon different telecommunication regulations/ laws. Please proceed to “3.6 Country Selection” on page 15 for instructions.
Chapter 3 Driver Installation 3.6 Country Selection Before starting the modem, you may need to specify the country where you locate upon different telecommunication regulations/ laws. Step 1: Click Start, point to Settings and then click on Control Panel. Double-click the Modem Regional Settings icon. Step 2: The utility will start detecting automatically. You may click on the drop down arrow to reset your country and then click OK. Step 3: Wait for resetting.
External Modem User's Manual 3.7 Verify that Your Modem is Properly Installed 3.7.1 For Windows 95/98/Me Step 1: Click Start, point to Settings and then click on Control Panel. Double-click the Modems icon. Note: If you are prompted with Location Information screen, enter your area code and then exit the screen. Step 2: 16 Highlight the IC+ 56k External Data Fax Voice Modem and then click on Diagnostics tab.
Chapter 3 Driver Installation Step 3: Highlight the COM port used by your modem and click on More Info…. Step 4: Wait for communication with your modem. Step 5: If your modem is properly installed, the command response should appear in the box as the following. Congratulations! You have successfully installed the modem hardware and its driver. Note: If your modem fails to respond, you will see an error message. Make sure your modem is properly installed and turned on.
External Modem User's Manual 3.7.2 For Windows 2000/XP Note: The configuration steps are the same in Windows 2000 and Windows XP. The graphics here assume a Windows 2000 environment. Step 1: Click Start, point to Settings and then click on Control Panel. Double-click the Phone and Modem Options icon. Note: If Location Information is not provided yet, you will see the screen below. Enter your location information and then click OK. Step 2: 18 In Phone And Modem Options window, click on Modems tab.
Chapter 3 Driver Installation Step 3: Click on Diagnostics tab and then click on Query Modem. Step 4: Wait for communication with your modem. Step 5: If your modem is properly installed, the command response should appear in the box as the following. Congratulations! You have successfully installed the modem hardware and its driver. Note: If your modem fails to respond, you will see an error message. Make sure your modem is properly connected. Switch your modem off and on, and try again.
CHAPTER 4 DRIVER UNINSTALLATION 4.1 Uninstallation from Windows 95/98/Me Step 1: On the desktop, click on My Computer and right-click on Properties. Step 2: Click on Device Manager tab and then double-click the Modem icon. Highlight IC+ 56k External Data Fax Voice Modem and then click on Remove . Step 3: When confirm message appears, click OK.
External Modem User's Manual Step 4: You will return to System Properties window and find that your modem is removed from the hardware list. 4.2 Uninstallation from Windows 2000 Step 1: 22 Step 2: Click Start, point to Settings and then click on Control Panel. Double-click the Add/Remove Hardware icon. Click Next. Step 3: Select the Uninstall/Unplug a device option and then click Next. Step 4: Select Uninstall a device and then click Next.
Chapter 4 Driver Uninstallation Step 5: Highlight IC+ 56k External Data Fax Voice Modem from your device list and then click Next. Step 6: Select Yes, I want to… and then click Next. Step 7: Click Finish to complete uninstallation.
External Modem User's Manual 4.3 Uninstallation from Windows XP 24 Step 1 Click Start menu, point to Settings and then click on Control Panel. On the Control Panel, double-click the System icon. Step 2 Click Hardware tab and then click Device Manager. Step 3 Double-click Modems and right-click IC+ 56k External Data Fax Voice Modem. Select Uninstall from the context menu. Step 4 When confirm message appears, click OK.
CHAPTER 5 COMMAND REFERENCE This chapter includes all commands, S-Registers supported by the modem. Before using the commands, make sure your communications software package provides the function of operating the modem through its interna1 commands. If your software does not support the function, ignore this chapter. More than one command can be placed on a single line and, if desired, separated with spaces for readability. Once the carriage return (Enter) key is pressed, the command line will be executed.
External Modem User's Manual E0/E Disables command echo. E1 Enables command echo. (Default) Hn Hang Up H0/H Goes on-hook. (hangs up) H1 Goes off-hook. (ready to dial) In Identification I0/I Report the product code. I1 Report the hardware checksum. I2 Report " TEST OK!". I3 Report “TP560 Data/Fax/Voice 56K Modem). I4 Report Firmware Version. I5 Report the country. I6 Report Local Phone Status. Ln Control Speaker Volume L0/L Low volume. L1 Low volume. L2 Medium volume.
Chapter 5 Command Reference P Set Pulse Dial as Default Causes the modem to assume that all subsequent dial commands are pulse dials. You may omit the " P " from the dial strings. Q Result Code Display Determines whether the modem sends the result codes to the DTE. Q0/Q Enables result codes to the DTE (Default). Q1 Disables result codes to the DTE. T Set Tone Dial as Default Causes the modem to assume that all subsequent dial commands are tone dial.
External Modem User's Manual X4 Z CONNECT result code is given upon entering online data state. Dial tone and busy detection are enable.(Default) Reset Zn, which must be placed at the end of the command line, resets the active configuration of the modem to the stored configuration saved in nonvolatile RAM, hangs up the modem, and clears the command buffer. Z0/Z Resets the modem and loads stored configuration 0. Z1 Resets the modem and loads stored configuration 1. 5.1.
Chapter 5 Command Reference &Rn &P2 Sets a 39/61 make/break ratio @ 20 pps. &P3 Sets a 33/67 make/break ratio @ 20 pps. CTR Signal Select Determines whether CTR operates in accordance with the EIA-232-D specification or remains ON &Sn &R1/&R CTR will become active when RTS is On. &R0 CTS is always ON. (Default) DSR Option Determines whether DSR operates in accordance with the EIA-232-D specification or remains ON &S0/&S DSR is always ON.
External Modem User's Manual *I5 *I6 *I7 *I8 *I9 *I10 *I11 *I12 *I13 *I14 select V.
Chapter 5 Command Reference \N1 Selects Direct (pass-through) Mode. \N2 \N3 Selects MNP or disconnect mode. Selects MNP or Buffer. \N4 Select V.42 without ODP&ADP phase detection, MNP or buffer. \N5 Select V.42 with ODP&ADP phase detection, MNP or buffer.(Dafault) \N6 Select V.42 without ODP&ADP or disconnect. \N7 Select V.42 with ODP&ADP or disconnect.
External Modem User's Manual includes part of the number, and all but the last command line end with the ";" followed by a carriage return. ^ Tone Control Toggles calling tone enable/disable:applicable to current dial attempt only. P Pulse Dialing P, placed ahead of a number, tells the modem to dial a number using pulse dialing. S Dial a Stored Number S is used to dial one of four numbers stored in nonvolatile memory.
Chapter 5 Command Reference 5.4 S Register Reference Your modem has status registers. These registers are memory locations inside your modem which control your modem's operation. You usually do not have to worry about setting any register because the default values work for most applications. The S registers are summarized in 5.4.1, along with their default values. Registers denoted with an " * " may be stored in one of the two user profiles by entering the &Wn command.
External Modem User's Manual Range: S2 0 - 255 rings Escape Character S2 holds the decimal value of the ASCII character used as the escape character. The default value corresponds to an ASCII '+'. A value over 127 disables the escape process, i.e., no escape character will be recognized. Range: S3 0 - 255, ASCII decimal. Line Termination Character S3 sets the decimal value of the command line and result code terminator character. Pertains to asynchronous operation only.
Chapter 5 Command Reference Range: S8 1 - 255 seconds. Pause Time for Comma S8 controls how long the modem pauses when a comma ", " is encountered in a dial string while executing a dial command. Range: S9 1 - 255 seconds. Carrier Detect Response Time S9 determines how long a carrier signal must be present for the modem to confirm it.
External Modem User's Manual bit 3 (V) bit 4,5 (&P) bit 6(P or T) bit 7 S21 Numeric. Verbose. 39/61 make to break ratio/10pps 33/67 make to break ratio/10pps 39/61 make to break ratio/20pps 33/67 make to break ratio/20pps T (Tone dial). P (Pulse dial). Answer mode. Originate mode. Bit Mapped Options Bit bit 0 bit 2 bit 3,4 bit 5 bit 6 S22 0 1 00 01 10 11 0 1 0 1 Value Description [RESERVED] 0 &R0. 1 &R1. 00 &D0. 01 &D1. 10 &D2. 11 &D3. 0 &C0. 1 &C1. 0 &S0. 1 &S1.
Chapter 5 Command Reference S25 serves two purposes. When the modem is operating in synchronous mode 1, the value assigned to S25 specifies the length of time the modem waits after a connection has been made before examining DTR. This allows the modem to ignore an ON-to-OFF transition of DTR, giving the user time to disconnect the modem from the asynchronous terminal and attach it to a synchronous terminal, without forcing the modem back to the asynchronous command mode.
External Modem User's Manual bit 0,1 Bit 2 Bit 4-6 S99 00 01 0 1 000 011 101 110 *H0. *H1. *G0. *G1. &K0. &K3. &K4. &K5. Energy detection threshold This register can use in Call Progress Mode (CPM) for dial tone detection threshold. The default value is 16 This register determine the detection threshold for call progress tone.
CHAPTER 6 MODEM REFERENCE 6.1 Troubleshooting This chapter describes common problems in the installation, configuration and regular usage of your Fax/Data/TAM Modem. To test the Fax/Data/TAM Modem, a communication software package is needed and the package must include a mode that allows you to operate your Fax/Data/TAM Modem by directly issuing internal commands to the modem. Follow the procedures in the following sections to resolve these common problems: No Response From Your Modem 1.
External Modem User's Manual CONNECT 115200 CONNECT 1200TX/75RX 1200 bps CONNECT 75TX/1200RX at 75 bps CONNECT BELL 300 CONNECT V21 24 25 x x x x x x x x Connection established at 115200 bps V.23 established:transmit at 75 bps, receive at 26 x x x x V.23 established:transmit at 1200 bps, receive 28 29 x x x x x x x x Connection established at Bell 300 bps Connection established at V.
Chapter 6 Modem Reference 6.3.3 Manual Answer an Incoming Call Command line: ATA The factory setting of the S-register S0 is S0=0. This condition disables the auto answer capability so that you must issue an ATA command to answer a call. At power up, your modem always monitors if there are incoming rings. If incoming rings are detected, your modem will display result codes on the screen as : RING : : RING Seeing that, you may issue the ATA command to answer the call.
APPENDICES Appendix A: Caller ID Commands (Optional) +VCIDn - Caller ID (Enables or disables Caller ID.) This command only apply to models which support the Caller ID function. +VCID=0 Disables Caller ID.(Default.) +VCID=1 Enables Caller ID with formatted presentation to the DTE. The modem will present the data items in a pair format. The expected pairs are data, time, caller code (telephone number), and name. +VCID=2 Enables Caller ID with unformatted presentation to the DTE.
External Modem User's Manual MESG = 06034242431 RING RING Unformatted Form Reporting The modem presents all information and packet control information found in the message. The modem, however, excludes the leading U's (channel seizure information) from the presentation. The packet is presented in ASCII printable hex numbers, the modem does not insert spaces, or line feeds, for formatting between bytes or words of the packet. The modem does not detect the checksum of the packet.
Appendices Appendix B: Technical Specifications Data Rates(bps) V.90: Compatibility (Data) 56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667, 45333, 42667, 41333, 40000, 38667, 37333, 36000, 34667, 33333, 32000, 30667, 29333, 28000 (Receive only) (Fax) Command Set ITU-T V.90, V.34, V.32 bis, V.32, V.22 bis and V.22 Bell: 212A ITU-T V.17, V.29, V.27 ter, and V.21 ch 2 Enhanced 'AT' command set, Fax Class 1command Flow Control Xon/Xoff, Hardware RTS/CTS Data Compression V.
External Modem User's Manual Appendix C: Quick Reference A Bn D En Hn In Ln Mn Nn On P Q Sn T Vn Wn Xn Zn &Cn &Dn &F &Gn &Kn &Pn &Rn &Sn &Un &V &Wn &Yn &Zn *In *Gn *Hn \Nn \Vn %Cn @ , ! ; ^ P S T W A/ +++ 46 Go On-line in Answer Mode Select Protocol to ITU-V.
Appendices Appendix D: Glossary ASCII An acronym for American Standard Code for Information Exchange. ASCII is a seven-bit code which defines 128 standard characters, including control characters, letters, numbers, and symbols. An extra 128 characters comprise the extended ASCII set. Baud Rate The transmission rate between two serial devices, e.g., modems, fax machines, etc. Measured in Bits Per Second.
External Modem User's Manual Profile Protocol PSK Pulse Dialing QAM Result Codes RAM ROM RTS RX S Register Serial Port TCM Touchtone Dialing TX 48 A list of default settings. A technical specification for serial communications; the protocols supported by the modem are listed in Appendix B. Phase Shift Keying. A dialing form in which each digit is represented by a series of pulses. Rotary telephones all use pulse dialing. Quadrature Amplitude Modulation.
Appendices Appendix E: ASCII CODE TABLE Decimal 000 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 Hex Value Decimal Hex Value Decimal Hex 00 NUL 032 20 (space)064 01 SOH 033 21 ! 065 02 STX 034 22 " 066 03 ETX 035 23 # 067 04 EOT 036 24 $ 068 05 ENQ 037 25 % 069 06 ACK 038 26 & 070 07 BEL 039 27 ' 071 08 BS 040 28 ( 072 09 HT 041 29 ) 073 0A LF 042 2A * 074 0B VT 043 2B + 075 0C FF 044 2C , 076 0D CR 045 2D 077 0E SO 046 2E .
