Raven X HSDPA Quick Start 20070914 Rev 3.
Activating your Raven X on the your cellular provider Network • • • • • Installing the SIM Configuring the APN Hardware Installation Indicator Lights Optional: Setting up a DUN Connection This Quick Start guide provides step‐by‐step directions for activating your Raven X on the your cellular provider cellular network. Tip: For additional configuration options, refer to the User Guide for your Raven X.
Raven X HSDPA Hardware Required • Ethernet cable or serial cable ‐ An Ethernet cable or straight through serial cable. • Power adapter and a power source ‐ You will need a power supply and power source for the modem. • PC or Laptop ‐ To configure the modem, you will need a computer with an available Ethernet port or serial port. Tools Required • Small Phillips screw driver ‐ The Phillips screw driver is the one which is also called a plus (+) or X screw driver.
5. Insert the SIM into the Tray Note: The card and SIM may be a different color than these examples. a. Remove the SIM from the card you obtained from your your cellular provider. Figure 0-3: Insert SIM in to the modem b. Place the SIM into the tray and gently press to click it into place. Figure 0-4: Empty SIM Tray and a Tray with a Sample SIM 6. Insert the Tray and SIM a. Slide the tray back into the modem. b. Gently press to click it into place.
Raven X HSDPA 7. Finishing the SIM installation Replace the cover to prevent dust or other unwanted particles from entering the Raven X. Once the cover is replaced, the installation is complete. Note: The first time you power on your Raven-E with your new SIM, there may be a delay of up to 10 minutes for the initial network connection to occur.
Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications. Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs.
Raven X HSDPA b. Select a connection method: · If you are connecting locally with the modem connected directly to your computer using a serial cable, you can use PPP. · If you are connecting locally with the modem connected directly to your computer using an Ethernet cable, you can use UDP, TCP, or Ethernet. c. Enter the connection information. · For UDP or TCP, enter 192.168.13.31 as the IP address. · For PPP, select the COM port to which the modem is connected. d. Enter the password.
Optional: If you need to configure your modem for a cus‐ tom APN, after entering the APN, there is additional infor‐ mation you will need to enter. 1. Select Misc from the menu on the left side under the Common group. Figure 0-9: AceManager : Misc 2. Enter the NAI into the new value field for *NETUID and enter your network password into the new value field for *NETPW. Figure 0-10: AceManager : Misc - *NETUID, *NETPW 4. Write the Settings to the Raven X a.
Raven X HSDPA Hardware Installation Your Raven X should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures. The LEDs on the front panel should be visible for ease of operational verification. You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements, such as sun, rain, dust, etc.
Your Raven X will work with most Dual‐Band PCS cellular antennas with a SMA connector that works in the high and low frequencies of the cellular technology of your modem. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven X. Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem.
Raven X HSDPA Connecting to a Computer or other Device Figure 0-13: Ethernet The Ethernet port of your Raven X can be connected directly to a computer or other Ethernet device with either a cross‐over cable or a straight‐through cable. The Ethernet port on the Raven X is auto‐sensing and will auto‐detect the speed of the connecting device for 100baseTX or 10baseT.
• Signal ‐ Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal. RSSI LED Ranges RSSI/Signal LED Status Ranges of RSSI (dBm) On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 • Activity ‐ Lights will flash as data is transferred to and from the PinPoint modem on the remote network.
Raven X HSDPA 13 • Authentication Failure ‐ The Network, Signal, and Activity LEDs blink every 2 seconds. • Data Retry ‐ The Network, Signal, and Activity LEDs blink every 3 seconds. • Invalid MAC Address or Ethernet Initiation Fail ‐ The Service LED will blink.
Optional: Setting up a DUN Connection Dial‐up Networking (DUN) allows a computer or other device to use the serial port on your Raven X to connect to the Internet or private network using PPP just like an analog modem using a standard phone line. Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login. Microsoft Windows XP is used in the examples below.
Raven X HSDPA Figure 0-16: Phone and Modem Options b. Select the Modems tab. Figure 0-17: Phone and Modem Options: Modems c. 15 Select Add.
Figure 0-18: Add Hardware Wizard d. Check Don’t detect my modem; I will select it from a list. e. Select Next. Figure 0-19: Add Hardware Wizard: Install New Modem f. Select (Standard Modem Types) from the Manufacturers column. g. Select Standard 33600 bps Modem from the Models column. Rev 3.0B Feb.
Raven X HSDPA Tip: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured. h. Select Next. Figure 0-20: Add Hardware Wizard: Select Ports i. Check Selected Ports j. Select the COM port the modem is connected to (commonly COM1). k. Select Next. Figure 0-21: Add Hardware Wizard: Finish l. 17 Once the modem driver is installed, select Finish.
3. Configure the driver. When you return to the Phone and Modem Options window, you should see the newly installed modem “attached to” the correct COM port. Figure 0-22: Phone and Modem Options: Modems a. Highlight the modem and select Properties. Figure 0-23: Modem Properties Rev 3.0B Feb.
Raven X HSDPA b. Select the Modem tab. Figure 0-24: Modem Properties: Modem c. Maximum Port Speed should be set to 115200 (default). d. Select OK to exit. e. Select OK again to exit out of the Phone and Modem Options. Creating a Dial-Up Networking (PPP) Connection Once you have the driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP.
Once the DUN connection is initiated, by default, it will take over as the “default route” for network communication and specifically for Internet access. If you want the two connections to co‐exist, you will need to de‐select “Use default gateway on remote network” (described later) and use the route command in Windows to setup routing through the modem properly. This guide does not provide information on the route command.
Raven X HSDPA Figure 0-26: Create New Connection c. Select Next to start installing and configuring the DUN connection. Figure 0-27: New Connection Wizard d. Select Connect to the Internet. e. Select Next.
Figure 0-28: New Connection: Type f. Select Set up my connection manually. g. Select Next. Figure 0-29: New Connection: How do you want to connect? h. Select Connect using a dial‐up modem. i. Select Next. Figure 0-30: New Connection: Connect using... j. Optional: If you have multiple modems installed on your computer, you may be prompted to select the modem to be used. If you only have one modem installed, this option will be omitted. k. Check Standard 33600 bps Modem. l. Rev 3.0B Feb.
Raven X HSDPA Figure 0-31: New Connection: Select Modem m. Type in a name for the connection, such as Sierra Wireless AirLink Modem. n. Select Next. Figure 0-32: New Connection: Connection Name Tip: The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Provider), your modem (Raven X), or any other designation for the connection. o. Type in 10001 as the phone number for the modem to dial. p. Select Next.
Figure 0-34: New Connection: Permissions Generally the modem takes care of the Account Information, User name and Password, for the connection, so you can leave the fields blank (unless otherwise instructed by Support). s. If you want to allow others to use the same login for the modem, select Use this account name and password.... t. Select Next.
Raven X HSDPA Figure 0-36: New Connection: Finish 2. Configure the DUN connection After you complete the New Connection Wizard, there are a few more things you will want to configure in the connection. a. Select Properties. Figure 0-37: DUN Connection b. Uncheck Use dialing rules.
c. Check Show icon...when connected. d. Select Configure, below the Connect using line. Figure 0-38: DUN Properties e. Select 115200 as the Maximum speed. f. Check Enable hardware flow control. g. Do not check any other option. h. Select OK. Rev 3.0B Feb.
Raven X HSDPA Figure 0-39: Modem Configuration i. Back at the main properties screen, select the Networking tab. Figure 0-40: Networking j. Select Settings. k. Remove the checks from all three PPP settings. l. 27 Select OK.
Figure 0-41: PPP Settings m. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. Tip: For most configurations, you will be obtaining the IP address and the DNS server address automatically. n. Select Advanced. Figure 0-42: TCP/IP Properties o. Uncheck Use IP header compression. p. Check Use default gateway on remote network. q. Select OK. Rev 3.0B Feb.
Raven X HSDPA Figure 0-43: Advanced TCP/IP Tip: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. Caution: Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab. r. Select OK until you return to the Connect window.
2. Enable the Connection. Figure 0-44: AceView: Menu a. Right‐click on the AceView window to open the menu. b. Select Connection Settings. Figure 0-45: AceView: Connection Settings c. Select Auto Start in the DUN section. d. Select Maintain Persistent Connection. When checked, AceView will continually check the DUN connection to ensure it is not down. If so, AceView will attempt to connect again.
Raven X HSDPA 1. Start the DUN session. Start > Connect To > Sierra Wireless Airlink Modem If you named the connection differently, use the name of the PPP connection you made earlier. Figure 0-46: DUN Connection Tip: Generally you will not need to enter a Username or Password. If you do need to enter either, you can enter these parameters beforehand using *NETUID and *NETPW. 2. Select Dial to connect to the modem and the cellular network.
Caution: For DUN connections on a Windows Mobility or other nonpersonal computer, the DNS settings may not be configured with the DUN connection. You may need to go into the network settings and add DNS servers manually. Rev 3.0B Feb.
Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-781-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 3159 Corporate Place Hayward, CA USA 94545 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-781-4299 1-604-231-1109 Web: www.sierrawireless.
