Installation guide

Customer Support 43
Customer Support
Contacting SMART Technical Support
SMART’s Technical Support team welcomes your call. However, you may first want to contact your
local reseller if you experience any difficulty with your AirLiner WS100 wireless slate, as they may
be able to solve the problem without delay.
All SMART products include free telephone, fax and e-mail support.
Telephone: [phone] (toll-free in Canada/U.S) or +1.403.228.5940 (all other countries)
(Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)
Fax: [phone]
E-mail: [e-mail]
Website: www.smarttech.com/support
When you phone Technical Support, it will be helpful if you have access to your AirLiner WS100
wireless slate during the call. The support representative may ask you for the following
information:
• the slate’s serial number
• the version of the software that’s causing the problem and the version of your computer’s
operating system (if applicable)
General Inquiries
Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.) or +1.403.245.0333 (all other
countries)
Fax: [phone]
E-mail: [e-mail]
Address: SMART Technologies Inc.
1207 – 11 Avenue SW, Suite 300
Calgary, AB T3C 0M5
CANADA
Warranty
Product warranty is governed by the terms and conditions of SMART's "Limited Equipment
Warranty" that shipped with the SMART product at the time of purchase.
Registration
A User Registration card was included with your AirLiner WS100 wireless slate. To help us serve
you, fill in and mail this card to SMART Technologies Inc. or register online at www.smarttech.com/
registration.