User's Manual
Table Of Contents
- Welcome to the Airespace Product Guide!
- OVERVIEWS
- About the Airespace System
- About the AireOS
- Single-Airespace Switch or Appliance Deployments
- Multiple-Airespace Switch and Appliance Deployments
- About AireOS Security
- About Airespace Wired Security
- About AireWave Director Software
- About the Master Airespace Switch or Appliance
- About the Primary Airespace Switch or Appliance
- About Client Roaming
- About External DHCP Servers
- About Airespace Mobility Groups
- About Airespace Wired Connections
- About Airespace WLANs
- About File Transfers
- About Power Over Ethernet
- About Airespace Switches and Appliances
- 4012 and 4024 Airespace Wireless Switch Models
- 4101 and 4102 Airespace WLAN Appliance Models
- Airespace Switch and Appliance Features
- Airespace Switch and Appliance Model Numbers
- Airespace Wireless Switch Direct Connect Mode
- Airespace Switches and Appliances in Appliance Mode
- Airespace Wireless Switch Hybrid Mode
- About the Distribution System Port
- About the Service (Management) Port
- About the Startup Wizard
- About Airespace Switch and Appliance Memory
- Airespace Switch and Appliance Failover Protection
- Switched Network Connection to the Airespace Switch or Appliance
- Enhanced Security Module
- About Airespace Access Points
- About Airespace AP Models
- About Airespace AP External and Internal Antennas
- About Airespace AP LEDs
- About Airespace AP Connectors
- About Airespace AP Power Requirements
- About Airespace AP External Power Converter
- About Airespace AP Mounting Options
- About Airespace AP Physical Security
- About Airespace AP Monitor Mode
- About Third-Party Access Points
- About Rogue Access Points
- About the Airespace Control System Software
- About the Airespace Web Browser Interface
- About the Airespace Command Line Interface
- About the Airespace System
- SOLUTIONS
10/10/03 Airespace Technical Support
90-100584-004 Airespace Product Guide ix
Contacting Airespace Technical SupportAir espace Techni cal Support
Contact Airespace Technical Support 24 hours a day at 1-866-546-2100 (U.S.A. only) or
1-408-635-2000 for assistance.
Airespace Technical Support can provide end users and channel partners the following services:
• Telephone support
• Troubleshooting
• Escalating issues, as required
Please have the following available when making a call:
• Equipment model number(s)
• Airespace Wireless Switch and WLAN Appliance AireOS software revision level (AS_1_2_x_x)
• Airespace Control System Software revision level (1.2.x.xx)
• Symptom(s)
• Network configuration
You can find Airespace Technical Support information at http://www.airespace.com/.