Instruction manual

26
TROUBLESHOOTING
Trouble Possible Cause Corrective Action
7. Intraoral image
appears skewed on
monitor.
• PSP was fed skewed either
behind or without a Plate
Guide in place.
• Plate Guide used was not
the proper size.
• Verify that Plate Guide is in
place and PSP is fed into
slot or if a Size 4 PSP, it is
fed in straight behind a
Guide.
• Check PSP size and
ensure that the correct
Plate Guide is in place.
8. Extraoral image
appears skewed on
monitor.
• PSP was fed skewed. • When inserting PSP into
feed slot, be sure to “feel”
for resistance of light seal
brush, align PSP, and then
push down uniformly on
top edge of PSP.
9. Image contains ghost
images or shadows.
• PSP was not completely
erased prior to use.
• Imaging Plate was exposed
with the back of the IP facing
the tubehead.
• PSP has been stored too
long in barrier envelope or
cassette.
• Partial erasure of the image
due to exposure to light
during handling of the PSP
• Make sure ScanX is oper-
ating with eraser turned
on (blue LED indicator
above the ERASER switch
is illuminated steadily).
• Make sure the plates are
inserted properly into the
barrier envelope or cas-
sette with the proper orien-
tation to the X-ray source.
• Do not store PSPs in barri-
er envelopes or cassettes
for more than 24 hours.
• Do not leave exposed
PSPs in well lit areas.
Even in barrier envelopes,
some light may penetrate
and partially erase the
PSP. Transfer PSPs from
their protective barriers to
the ScanX within one
hour of exposure.
10. Image shows
artifacts.
• The PSP surface is not clean
and has dirt, stains or
scratches on it.
• ScanX plate transport path
may contain debris.
• Clean the PSP. If the PSP is
scratched or stained, do
not reuse.
• Clean transport path using
a ScanX Cleaning Sheet.
11. Intraoral PSP does
not drop into the
receiving tray
• PSP may have clung to the
bottom of transport arch due
to static electricity.
• Look below transport arch
and gently touch the PSP
to allow it to drop.