Quick Start Guide AGX®s Evolv AI CIC, CIC NW and IIC NW
At Starkey, we understand the impact of hearing loss. Which is why we take every step to make hearing effortless. AGXs Evolv AI offers a complete line of our most innovative hearing aids ever. Handcrafted and loaded with our most innovative technology and clearest sound, these hearing aids seamlessly connect you to the life you love.
Batteries Your hearing aid uses a battery as its power source. To insert or replace the battery: 1. Use the finger pick on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the colored tab from the new battery. Wait 3–5 minutes after removing tab before inserting battery. 1 2 3 4 4. Insert into the battery door, “+” side up. 5. Close the battery door. • NEVER FORCE THE BATTERY DOOR SHUT. This could result in serious damage.
Battery Indicators • Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment. • Inspect the receiver, earbud and wax guard regularly. • Never use water, solvents, cleaning fluids or oil to clean your hearing aid. An indicator will sound when the battery voltage is low. You have approximately 30 minutes* to replace the battery. An indicator may also sound just before the battery stops working.
Hear Clear Receiver Wax Guards Custom hearing aids integrate disposable Hear Clear earwax protection. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. When you need to replace your wax guards, please follow the instructions below: 1 2 1. Insert empty end of the application stick straight into used wax guard in hearing aid. 2. Pull straight out (do not twist) on stick to remove used wax guard. 3 3.
Download and Connect to the Thrive Hearing Control App* Hearing Aid Information The Thrive Hearing Control app makes it easy Warranty expiration date: to control and adjust your 2.4 GHz hearing aids Battery size: with your compatible Apple® or Android™ device. Memory settings, if applicable: Hearing aid model: Serial number: L R Downloading and connecting to the app is easy; refer to the Thrive Hearing Control app User Guide or visit myagxhearing.
Limited Warranty This Limited Warranty provided by Starkey, to you, the original purchaser of a Starkey hearing aid, covers your new hearing aid when sold by a hearing professional authorized by Starkey. This Limited Warranty is a general guide and may vary by purchase.
How to Obtain Warranty Service Your Legal Remedies Deliver your hearing aid (at your expense) to the Starkey authorized hearing professional from whom you purchased it. If that professional is unavailable, visit www.myagxhearing.com or call the toll‑free telephone number on the back of the Operations Manual to locate another authorized Starkey hearing professional. THIS LIMITED WARRANTY DOES NOT “EXTEND TO FUTURE PERFORMANCE.
Notes 16 Notes 17
For Thrive Hearing Control app and iOS/Android compatibility information, please visit myagxhearing.com/thrivesupport. Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a registered service mark of Apple Inc. Android and Google Play are trademarks of Google LLC. Starkey, Thrive and Thrive logo are registered trademarks of Starkey Laboratories, Inc. Evolv is a trademark of Starkey Laboratories, Inc. myagxhearing.
