Use and Care Manual

11
TROUBLESHOOTING GUIDE
PROBLEM CAUSE REMEDY
No propane gas at burner
Check that the gas tank valve is
open. Turn the control knob to “ON”
and push the control knob in. Make
sure the tank has propane gas.
No spark at electrode
Check that the AA battery is installed
with the negative (-) end first and has
a charge. Check that the wire is
connected to the ignition module.
Check that the electrode is not
cracked or broken.
Burner won’t light
Lack of oxygen
Remove excess fire ice from around
the ignition well.
Thermocouple not in flame
Check that the tip of the
thermocouple is even with the top of
the ignition well. Remove any fire ice
from the ignition well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at the
back of the valve.
Burner won’t stay
lit after lighting
No fire ice on burner
Cover the burner with fire ice per the
instructions.