User manual

6-2 N9360A Multi UE Tester CDMA2000 User Manual
6 Troubleshooting
Items to be checked
The symptoms listed below may not be caused by Tester failure.
Check the following items before requesting repair. Also, refer
to the N9360A Multi UE Tester Installation Guide.
Table 6-1 Items to be checked
Symptom Section to be checked Remedy
The Tester is not activated.
A message ERROR!! 0000
1002 Unit initialization
failure. is displayed on
screen.
Is the external reference
signal connected correctly?
When the Reference on the [Configuration] screen is set to
External, the Tester is not activated unless 10 MHz
reference signal is inputted to the Reference IN connector on
the rear panel.
Connect 10 MHz reference signal to the Reference IN
connector and then reboot the Tester.
Location registration is not
successful.
Is BS level appropriate? Set BS level to an appropriate value.
Is it affected by the external
noise?
Block the external noise using a shield case, etc.
Is the path loss set correctly? Set the path loss between the mobile phone and the Tester
with Loss appropriately on the [Configuration: Test Condition
(Loss)] screen.
Is the RFCH set correctly? Confirm the band and the RFCH that are supported to the
mobile phone. And, set the band and the RFCH properly.
Is the Bas Station set
correctly?
In the MC-1x mode, set the NID and the SID properly on the
[Configuration: Test Condition] screen.
Connection is lost in the
FER or PER measurement
Is BS level too weak? In the MC-1x mode, set the FER BS Level, in the 1xEV-DO
mode, set the PER BS Level to appropriate value.
Is it affected by the external
noise?
Shut out external noise by using the shield case, etc.
Is the path loss set correctly? Set the path loss between the mobile phone and the tester
correctly in the Loss field on the [Configuration: Test
Condition (Loss)] screen.
A radio performance test
fails.
Is it affected by the external
noise?
Shut out external noise by using the shield case, etc.
Is the path loss set correctly? Set the path loss between the Tester and the mobile phone
correctly in the Loss field on the [Configuration: Test
Condition (Loss)] screen.
Connection is lost in the
Min TX Power
measurement.
Is BS level too weak? Set the Min Tx Power BS Level to appropriate value.