Manualshelf

User`s guide

ManualsBrandsAgilent Technologies ManualsPortable GeneratorMXG (Series A and B)
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328 Agilent N5161A/62A/81A/82A/83A MXG Signal Generators User’s Guide
Troubleshooting
Licenses
Licenses
NOTE If your instrument has A.01.50 firmware loaded, two years after purchase, your MXG can
display the following time- based error message: "AUS license expires in xxd days.
Contact Agilent Technologies to renew." The error message will repeat three times over
90 days (e.g. first at 90- 60 days remaining, second at 59- 30 days remaining, and the last at
30- 0 days remaining days).
This message can be ignored. This error does not indicate a performance problem with your
MXG. Pressing any softkey will clear the message and the instrument can be used normally.
Downloading a newer version of firmware will prevent further AUS license- related error
messages being displayed.
A Time–Based License Quits Working
• The instrument’s time or date may have been reset forward causing the time–based license to
expire.
• The instrument’s time or date may have been reset backward more than approximately 25 hours,
causing the instrument to ignore time–based licenses.
See page 28 for details and cautions on setting time and date.
Cannot Load a Time–Based License
The instrument’s time or date may have been reset backward more than approximately 25 hours,
causing the instrument to ignore time–based licenses.
See page 28 for details and cautions on setting time and date.
Contacting Agilent Technologies
• assistance with test and measurements needs, and information on finding a local Agilent office:
http://www.agilent.com/find/assist
• accessories or documentation: http://www.agilent.com/find/mxg
• new firmware releases: http://www.agilent.com/find/upgradeassistant.
If you do not have access to the Internet, please contact your field engineer.
NOTE In any correspondence or telephone conversation, refer to the signal generator by its model
number and full serial number. With this information, the Agilent representative can
determine whether your unit is still within its warranty period.
Returning a Signal Generator to Agilent
Use the following steps to return a signal generator to Agilent Technologies for servicing:
1. Gather as much information as possible regarding the signal generator’s problem.
2. Call the phone number listed on the Internet (http://www.agilent.com/find/assist) that is specific