Technical data

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Security Issues for Certain Firmware Revisions
Recovering Erased System Files
Recovering Erased System Files
To recover the lost files, perform the following steps:
1. Obtain your instrument’s model and serial number.
2. Contact Agilent and request a replacement license file.
The Agilent representative will ask for the model and serial number.
3. Update the firmware to the revision specified in the "Update to" column of Table 9-1 on page 39.
a. If problems occur when upgrading the firmware, manually enter as many license keys as possible
using Utilities Instrument Info > Options Info > Auxiliary Software Options
b. Upgrade the firmware again.
4. Open Internet Explorer and enter http://<instrument IP address>/update.
5. Locate Recover Self-test System Files and click Execute.
6. Locate Overwrite LICENSE.TXT, cut and paste the replacement license file (obtained in Step 2) into the
text box, and click Execute.
7. Cycle the power on the instrument.
8. If configuration errors persist after completing the previous steps, contact Agilent again.