Troubleshooting guide
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Instrument Operating System
Disk Drive Partitioning and Use
Agilent Technologies does not support or warrant correct instrument operation if
additional USB drivers from third parties are installed in the instrument. It is possible
that additional drivers could break the normal USB operation. If USB operation is
broken, recovery would require reinstalling the instrument application using the hard
drive recovery process.
Disk Drive Partitioning and Use
The drive is partitioned into 3 sections: C:, D: and E:
•The C: partition contains the Windows XP operating system and software
installed by Agilent. This is an Open System which means you can install
additional software, and these should be installed on the C: drive. However, only
a limited set of software applications are tested for use with the Agilent
measurement software. The installation and/or use of other software is not
warranted and could interfere with the operation of the measurement software. If
instrument repair is ever needed, the Agilent version of the C: drive is the only
part of the instrument software that is restored by the Agilent Recovery process.
You must reload any other software that you have added in the instrument.
•The D: partition is reserved for data storage. The User Accounts that are
configured by Agilent have their My Documents folder mapped to the D: drive.
This is for the convenience of backing-up the measurement data. You should
always back-up the data on the D: drive to an external device. This allows you to
restore the data if you ever need to replace the hard drive.
•The E: partition is reserved for Agilent’s use. The primary use of the E: drive is
for housing the Calibration and Alignment data. Do not change or overwrite the
files on this drive. This could cause your instrument to not meet specifications, or
even to stop functioning correctly. Do not use this drive for data storage. It is also
recommended that you back up the contents of this drive by using the factory
calibration data backup utility.