Troubleshooting guide

Instrument Operating System

Agilent X-Series EMI Receiver Licensing

Customer creation of accounts

You can create additional user accounts and decide on the level of security granted to

any new user accounts created. For example, the level of security can be assigned as

administrator, power user, user, backup operators. User names are not case sensitive

but passwords are case sensitive.

NOTE For the EMI Receiver software to operate, the user account executing the software

must be assigned Administrator or Power User privileges. Otherwise, the EMI

Receiver software will not operate correctly.

It is Agilent’s expectation that each user’s My Documents folder is mapped to the D:

drive. This is to avoid overwriting the user’s data in the event the Agilent Recovery

must be performed. Also, this facilitates convenient backup by copying the contents

of the D: drive to external media. All users accounts created by the factory already

have My Documents mapped to the D: drive. Please map all new users My

Documents folders to the D: drive.

Agilent X-Series EMI Receiver Licensing

Fixed Perpetual

Fixed Perpetual licenses are the traditional license type (Fixed) with the same

duration (Perpetual) that have been available for all features since the X-Series

introductions. Fixed Perpetual licenses are identified by the “F” in the second

character and “P” in the third character of the option designator:

Example: N9068A-2FP or W9068A-2FP

A license key is instrument model and serial number dependent. You can only install

the license key on the specific instrument for which it was created.

Trial licenses

Trial licenses are available so that you may try applications before you buy the full

applications. These licenses are time limited for a 14 day period, and are restricted to

one trial for an individual application per instrument. The restriction is enforced

through the license redemption process of the Agilent Software Licensing (ASL)

system.

Trial licenses are not installed in the factory and no entitlement certificates are

created for distribution with new instrument shipments. Trial licenses are not

available for order, but are available from the Agilent Web site after completing a

brief registration:

http://www.agilent.com/find/xseries_trial

Trial Licenses are identified by the license designator “-TRL”.