Troubleshooting guide

Instrument Operating System

Agilent Software Installed

Agilent signal analyzer software

The N9060B Agilent Spectrum Analyzer Measurement Application software is

installed in the instrument. Additional measurement applications are available. Each

application requires a license to execute the software. All of these applications are

installed by the factory at the time of manufacture, even if the licenses have not been

purchased. You may purchase additional licenses at a later date.

Customer Installation of Software

3rd party software verified by Agilent

Agilent has verified that the following programs are compatible with the instrument

applications:

• Symantec Endpoint Protection

• Microsoft Security Essentials

• MathWorks MATLAB

Installation of other 3rd party software

The X-Series EMI Receiver platform is an open Windows environment, so you can

install non-approved software on the instrument. However, installation of

non-approved software may affect instrument performance. Agilent does not warrant

the performance of the instruments with non-approved software installed.

NOTE Before installing any additional programs on the instrument, you should exit the

current application.

Also, you must not remove any applications or programs that are installed on the

instrument when it is shipped from the factory.

If you install programs other than those that Agilent has tested, it could cause

problems with the instrument's applications. If this happens, you should try

uninstalling the program that has caused the problem, or try changing the program's

configuration. If this does not correct the problem, you may have to use the Agilent

Recovery system to reinstall the instrument's system software.