Technical data
instmctions.
Caution
Inappropriate packaging of instruments may result in damage to the
instrument during transit.
1-12 General Information
::
Type of service required
Description of the problem
Is problem constant or intermittent
Name and phone number of technical contact person
Return address
Model number of returned instrument
Full serial number of returned instrument
List of any accessories returned with instrument
2.
Pack the
instmment in the appropriate packaging materials. (See Figures l-4 and
l-5.) Original shipping materials or the equivalent should be
used. If the original or
equivalent materials cannot be obtained, instruments can be packaged for shipment
using the following
X:
e.
f.
b”:
speci&
performance data related to the
problem. If a blue repair tag is not available, the following information should be
noted and sent with the instmment.
styIene
pellets as packaging material. They do not
adequately
cushion the instrument or prevent it from shifting in the carton.
They also cause instmment damage by generating static electricity.
Instrument Shipping Preparation Procedure.
1.
Fill
out a blue repair card (located at the end of this manual) and attach it to the
instrument. Include any error messages or
Instrument
damage can
result from using packaging materials other than
those specified. Never use
70903A
IF Section) requires two foam inserts.
Caution
m
A l/&width module (for example, HP
m
A
P/&width
module (for example, HP 70900A Local Oscillator) requires one foam
insert.
iIUX3tS.
3/&width
module (for example, HP 70205A Graphics Display) requires no foam
fill
in and attach a blue service
tag. Service tags are supplied at the end of this manual. Please be as specific as possible
about the nature of the problem. Include copies of error messages, data related to module
performance, type of system, etc., along with the module being returned.
Packaging
The original shipping containers should be used. If the original materials were not retained,
identical packaging materials are available through any Hewlett-Packard office. Figures l-5
and l-6 illustrate the factory packaging material. When ordering packaging material to ship
modules, it is necessary to order the proper number of foam inserts.
l
A
Returning Instruments for Service
If
a module is being returned to Hewlett-Packard for servicing,