Specifications
5-28 Troubleshooting Plug-in Modules
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Troubleshooting Plug-
in Modules
Unable to Posi-
tion Sample
Blood Analy-
sis failed
31, 34 No movement of sam-
ple detected, possibly
due to a clot in sample,
not closing the sample
well cover or an aber-
rant cartridge.
Perform a new measure-
ment making sure that
you fill the cartridge
properly.
Sample Posi-
tioned Short of
Fill Mark
Blood Analy-
sis failed
35, 36 The cartridge was
underfilled, the sample
must reach the fill
mark.
Perform a new measure-
ment making sure that
you fill the cartridge
properly.
Sample Posi-
tioned Beyond
Fill Mark
Blood Analy-
sis failed
30, 37 Cartridge was over-
filled. The sample was
past the fill mark.
Perform a new measure-
ment making sure that
you fill the cartridge
properly.
Insufficient sam-
ple
Blood Analy-
sis failed
38, 39 Either not enough sam-
ple in the sample well
or there are bubbles in
the sample.
Perform a new measure-
ment making sure that
you fill the cartridge
properly and without
bubbles.
Cartridge Error,
Use Other Car-
tridge
Blood Analy-
sis failed
20, 22,
24-29, 32,
33, 40-43,
45, 46,
79, 80,
81, 87
Can be caused by sam-
ple related problems,
cartridge or module.
Single or sporadic
errors are most likely a
sample-related problem
(an interference), an
aberrant cartridge or a
user-induced situation
such as touching con-
tacts or pressing on
center of cartridge.
Try another cartridge.
If error recurs repeatedly,
call your service repre-
sentative.
Cartridge Type
Not Recognized
Blood Analy-
sis failed
69 Either the cartridge
type is not compatible
with the software revi-
sion, or the module is
at fault.
If this is a new type of
cartridge being used,
arrange a software
upgrade.
If not, call your service
representative.
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