Specifications

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Using
Support Functions
Fixing Printing Problems
External printers can be connected to the V24/V26 Series through the RS232 Connector. This
module shows you how to troubleshoot problems based on symptoms given by a printer. Use
this module if your printer is causing a malfunction of the V24/V26 Series or if you are
referred to this module from another procedure.
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The following table gives a summary of the local printer configurations. While color DeskJet
printers are compatible with the V24/V26 Series, color printouts are not supported. Note that
the DeskJet 540 and DeskJet 600 configure internally.
* DeskJet Printer Switch settings for Bank A Switch 6 are Up for A4 (metric paper) and
Down for A (US format).
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“No Printer Available” or
“Printer Malfunction”
status message.
Printer not connected to
monitor or central station.
Printer out of paper.
Printer off.
Printer configured
incorrectly.
Wrong printer set-up in
Configuration Mode.
Printer malfunction.
RS232 Interface defective.
Check printer interface cable.
Check paper.
Check printer power cord and switch.
Check printer settings.
Check printer configuration settings in
Configuration Mode (under Trends/Calc or
Patient Data).
Consult service manual supplied with
printer.
Exchange System Board
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BANK A BANK B
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
ThinkJet D D D D D D D D U D D D U - - -
QuietJet D U D D D D D D D U D D D U D D
DeskJet 500 D D U D D * D D D U D D U D D U
DeskJet 550C D D D U D * D D D U D D D U D D