User`s guide

9-12 Agilent EasyEXPERT User’s Guide Vol. 2, Edition 1
If You Have a Problem
Before Shipping to Service Center
Before Shipping to Service Center
Before shipping Agilent B1500 to the Service Center, you have to do following:
• “To Make Backup”
• “To Check Module Slots”
• “To Check ASU/SMU Combination”
• “To Collect Equipment and Accessories”
To Make Backup
If the internal hard disk drive (HDD) is failed, you will lose all data stored in the
HDD. So it is important to make backup constantly.
Before shipping the B1500 to the service center, make backup of data in the HDD.
And keep the backup media in trust. You may need to perform data recovery of the
B1500 returned from the service center.
If the HDD is replaced, the B1500 will be returned with the latest revision of the
software.
To Check Module Slots
Do not remove the plug-in module from the mainframe. The B1500 must be shipped
with all modules. The module cannot be repaired without the mainframe. If a
module is removed and installed by anyone who is not a service personnel of
Agilent Technologies, the specifications are not guaranteed.
To Check ASU/SMU Combination
When you ship the B1500A used with the atto sense/switch unit (ASU), disconnect
the ASU cable set (triaxial and Dsub) between the ASU and the SMU, and ship the
mainframe, the ASU cable set, and the ASU. The ASU can be used with the
exclusive SMU. To confirm the ASU/SMU combination, check the serial number.
See “ASU” in “Configuration”, Chapter 1, User’s Guide Vol. 1.