User`s guide

Agilent Technologies’ Test and
Measurement Support, Services, and
Assistance
Agilent Technologies aims to maximize the
value you receive, while minimizing your
risk and problems. We strive to ensure
that you get the test and measurement
capabilities you paid for and obtain the
support you need. Our extensive support
resources and services can help you
choose the right Agilent products for your
applications and apply them successfully.
Every instrument and system we sell has a
global warranty. Support is available for at
least five years beyond the production life
of the product. Two concepts underlie
Agilent's overall support policy: "Our
Promise" and "Your Advantage."
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its
advertised performance and functionality.
When you are choosing new equipment,
we will help you with product information,
including realistic performance specifica-
tions and practical recommendations from
experienced test engineers. When you use
Agilent equipment, we can verify that it
works properly, help with product opera-
tion, and provide basic measurement
assistance for the use of specified capabil-
ities, at no extra cost upon request. Many
self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers
a wide range of additional expert test and
measurement services, which you can pur-
chase according to your unique technical
and business needs. Solve problems effi-
ciently and gain a competitive edge by
contracting with us for calibration, extra-
cost upgrades, out-of-warranty repairs,
and on-site education and training, as well
as design, system integration, project
management, and other professional engi-
neering services. Experienced Agilent
engineers and technicians worldwide can
help you maximize your productivity, opti-
mize the return on investment of your
Agilent instruments and systems, and
obtain dependable measurement accuracy
for the life of those products.
By internet, phone, or fax, get assistance
with all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) [phone]
China:
(tel) 800 810 0189
(fax) 1 0800 650 0121
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) [phone]
(fax) [phone]
Taiwan:
(tel) 080 004 7866
(fax) (886 2) 2545 6723
Other Asia Pacific Countries:
(tel) (65) 375 8100
(fax) (65) 836 0252
Email: [e-mail]
Product specifications and descriptions
in this document subject to change
without notice.
© Agilent Technologies, Inc. 2002
Printed in USA April 5, 2002
5988-5689EN
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