User`s guide

Agilent PXT Wireless Communications Test Set
User’s Guide
229
8 Troubleshooting
WARNING
No operator serviceable parts inside. Refer servicing to qualified personnel. To prevent
electrical shock do not remove covers.
Upgrading Your Instrument Software
If you are having problems, the solution may be as simple as upgrading your instrument software.
Agilent periodically releases software updates to fix known defects and incorporate product
enhancements. To ensure you have the latest software for your product, go to the Agilent
Technical Support website at
http://www.agilent.com/find/softwaremanager
An active N6050AS Software and Technical Support Contract (STSC) is required to access
the software manager website (displayed above), together with the login credentials
registered by you or your company for activation. See the “Redeem Your Entitlement
Certificate” section in the Agilent PXT Wireless Communications Test Set Getting Started
Guide for instructions to activate your STSC.
After you download the ZIP file from the software manager website shown above, perform the following
steps to complete the upgrade installation:
• Extract the ZIP file to the root of a USB memory stick. This creates the file structure:
“\setup.e6621a\setup.cab” on the USB drive.
• Connect the memory stick to one of the E6621A USB ports.
• Wait several seconds for MS Windows operating system to recognize the USB stick.
• Press the INFO front-panel key.
• Press the Update Application menu key.
• Wait until the upgrade process is complete.
• Remove the USB memory stick.
If the software is not found on the USB stick, or it is incompatible with the instrument
hardware, a message is displayed and the software will not be installed. Contact Agilent
support if you need assistance obtaining the correct software.
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If the software release date is after your Software and Technical Support Contract
expired, a message is displayed and the software will not be installed. Renew your
Software and Technical Support Contract to allow the installation to proceed. You can
install software created prior to the Software and Technical Support Contract expiry date.
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