Technical data

42 Agilent Mobile Voice MOS Test Application Getting Started Guide
3 Troubleshooting
Why is the equipment in the central office not picking up calls?
The call may be from a digital phone. Some offices use
digital phones. The equipment only supports analog phone
lines. However the equipment can be connected to a digital
ISDN phone line as long an ISDN- to- analog converter is
used.
Why is the file, mos_score.txt, not available after data collection?
You may have used space characters when naming some of
the folders in the work directory. Remove all space
characters from the path of the work directory on the
central office.
You are not able to perform Voice MOS test.
Under Voice MOS Message area you get following error
message: “Reference File Error: Not a Wave File, or Longer
than 20 seconds”
This error will happen when you installed both Office and
Mobile Voice Quality applications, but then did not enter the
Client License, VQT 10/100 License and PESQ License. Refer
to page 12 and page 21 for more information on setting up
licenses.
Missing PESQ licenses
After following the procedure for setting up three licenses
for Voice MOS test you did not get the screen to enter PESQ
license as described in “In the PSQM, PAMS and PESQ
Authorization keys dialog, select Enter Keys (Figure 8).” on
page 16.
Open VQT application and do following:
1 Server 1 Selection: Highlight Local
2 Check Single Server Testing
3 Server 1 Acquisition Hardware: Check 10/100
4 Press: Start Client\Server Connection
5 Click: Continue when Success screen comes up