Specifications
57
Warranty
One-year warranty on hardware components and one year of application support is
included with a purchase of an Agilent E6474A drive test system. Extended warranty may
be purchased through options W3x and W5x. Extended warranty cannot be purchased
for supplied mobile phones from Agilent.
Support options
For the E6474A software licenses the following support options are included for the first
year:
• Agilent Call Center phone support, four hour response time or less
• Telephone assistance and web training on specific topics
• Software updates
On-site training and start-up assistance is not included with the E6474A options, it is
orderable seperately as H7211B-209. WAMS training is also available under H7211B-
232 and H7211B-233.
The Agilent Advantage Integrated Customer Care Program allows customers to upgrade
to more comprehensive product support options. For the program summary and options,
refer to literature number 5988-4793EN.