User`s guide

E5810B User’s Guide 101

Troubleshooting the E5810B 4

Checking Connected Instruments

If you cannot establish communication with the connected

GPIB, USB, and/or RS- 232 instruments, refer to

Table 4- 7

for the suggested troubleshooting steps.

Tab le 4-7 Checking GPIB, USB, and/or RS-232 interface instruments

Symptom Possible cause Corrective action

Unable to communicate from the

E5810B Web access

Intermittent or missing GPIB, USB, and/or

RS-232 connection.

Check the GPIB, USB, and/or RS-232 cable.

GPIB, USB, and/or RS-232 device power is

not turned on or a defective GPIB device.

Ensure that the GPIB, USB, and/or RS-232

device power is turned on and the device is

operating properly.

RS-232 interface is not configured for the

attached device.

Change the E5810B RS-232 interface

attributes to match the RS-232 device

attributes (baud rate and parity).

Unable to communicate

programmatically

VISA/SICL is not configured. Run the Keysight Connection Expert utility

(refer to Chapter 2, “Installing the

E5810B”).

Incorrect VISA/SICL address. Check the VISA/SICL address being used.