Technical data

82 Agilent Connectivity Guide
4 Connecting Instruments to USB
Check IO Control
operation
USB Hardware Checks
Check cable
connections/damage
Verify Agilent IO Libraries
Suite installation
Typical Causes
No power on USB bus or hub
or device turned off by Windows
Plug and Play Manager.
Verify USB driver
installation
After doing these checks:
- If the cause is not identified,
see
Software Checks.
- If the cause is identified as a
hardware problem, contact
Agilent to return the device.
After doing these checks:
- If the cause is not identified
or the problem cannot be
fixed, contact Agilent for
support.
USB Software Checks
Check PC/instrument
functions
Check device manager
Typical Causes
Agilent IO Libraries Suite not
installed or USB drivers not
installed or improper IO Libraries
Suite operation.