Technical data

Connecting Instruments to LAN 5
Agilent Connectivity Guide 127
Communication Settings Checks
If all hardware connections are OK and you have been able to establish
communication between your PC and instruments, but the web browser
display is incorrect or the web browser display does not appear at all,
the problem could be that the web browser settings are incorrect.
Suggested steps follow to check your web browser settings, including
the following items. If doing these steps does not correct the problem,
contact Agilent for support. See Contacting Agilent for addresses.
• Checking Proxy Settings
• Setting Cache and Page Refresh
• Enabling Javascript
Checking Proxy Settings A proxy is a service running on a
computer that takes an information request from another computer and
passes the request on as if the request were its own. Typically, many
companies use proxies to control access from their internal network to
the external Internet.
In some situations, you may not be able to communicate with the
instrument if you are using a proxy server. Typically, the web page will
time out because the requested address is not accessible by the network,
although the correct IP address or hostname is entered into the web
browser address field.
To fix this communication problem between the web browser and the
instrument web server, the browser must be informed that any requests
to the instrument should
not utilize a proxy.
Example: Setting Proxy Notification (Internet Explorer 5.0 and
above)
The following example steps show how to check proxy settings for
Internet Explorer versions 5.0 and above follow.
1 Open the
Control Panel
2 From Control Panel, double-click Internet Options to display the
Internet Properties dialog box
3 From the
Internet Properties dialog box, select the Connections tab
4 Click the
LAN Settings… button under Local Area Network (LAN)
settings