Technical data

122 Agilent Connectivity Guide
5 Connecting Instruments to LAN
Troubleshooting LAN Interfaces
This section shows suggested troubleshooting steps for LAN interfaces,
including the following items. For information on TCP/IP networks, see
TCP/IP Network Basics.
• LAN Troubleshooting
• Using the ping Command
• Web Browser Checks
• Communication Settings Checks
• Network Diagnostics
LAN Troubleshooting
This section provides basic network troubleshooting guidelines.
Because of the complex nature of networks, you may need to contact
your IT department for assistance.
The following list is a series of fundamental troubleshooting tips for a
simple network.
1 Make certain that each device (computer, instrument, printers, etc.) is
plugged-in and power is applied.
2 Make sure that each device is properly connected to the network.
Have you been able to connect to this device before? If so, what has
changed? If not, (i.e., this is the first time you’ve plugged the device
into the network), are you using the correct cable. Do you know what
routers/hubs/switches/etc. are between your computer and the
instrument?
a Check the Network Interface Card (NIC) on your computer.
Check for a small (often green) light near where the network cable
NOTE
There are additional troubleshooting tips in the IO Libraries Suite
Online Help.