User manual

Agilent 1260 Infinity High Performance Autosampler User Manual 99
Error Information
7
Module Error Messages
Initialization Failed
Error ID: 4020
The autosampler failed to complete initialization correctly.
The autosampler initialization procedure moves the needle arm and
transport assembly to their home positions in a predefined routine. During
initialization, the processor monitors the position sensors and motor
encoders to check for correct movement. If one or more of the movements
is not successful, or is not detected, the error message is generated.
Probable cause Suggested actions
1 Side door not installed correctly.
• Check if the side door is installed correctly.
• Check if the magnet is in place in the side
door.
2 Sample transport/sampling unit not aligned
correctly.
Do an auto-alignment
3 Mechanical obstruction.
Ensure unobstructed movement of the
transport assembly.
4 Defective sampling unit flex board.
Please contact your Agilent service
representative.
5 Defective transport assembly flex board.
Please contact your Agilent service
representative.
6 Defective sampling unit motor.
Please contact your Agilent service
representative.
7 Defective main board.
Please contact your Agilent service
representative.