User manual

94 Agilent 1260 Infinity High Performance Autosampler User Manual
7 Error Information
Module Error Messages
Side Door Error
Error ID: 4355, 4459
The side door and/or the main board are damaged.
Arm Movement Failed or Arm Movement Timeout
Error ID: 4002
The transport assembly was unable to complete a movement in one of the axes.
The processor defines a certain time window for the successful completion
of a movement in any particular axis. The movement and position of the
transport assembly is monitored by the encoders on the stepper motors. If
the processor does not receive the correct position information from the
encoders within the time window, the error message is generated.
Axes identification:
• Arm Movement 0 Failed: X- axis.
• Arm Movement 1 Failed: Z- axis.
• Arm Movement 2 Failed: Theta (needle carrier rotation).
Probable cause Suggested actions
1 The door is bent or the magnet is
misplaced/broken.
Please contact your Agilent service representative.
2 The sensor on the main board is defective.
Please contact your Agilent service representative.
Probable cause Suggested actions
1 Mechanical obstruction.
Ensure unobstructed movement of the transport
assembly.
2 High friction in the transport assembly.
Please contact your Agilent service representative.
3 Defective motor assembly.
Please contact your Agilent service representative.
4 Defective sample transport assembly flex
board.
Please contact your Agilent service representative.
5 Defective main board.
Please contact your Agilent service representative.