User manual

Agilent 1260 Infinity High Performance Autosampler User Manual 103
Error Information
7
Module Error Messages
Peristaltic Pump Error
Error ID: 4514
The peristaltic pump motor in the autosampler has failed.
The current on the motor is used by the MTP board to monitor the speed
of the peristaltic pump motor. If the current falls below a certain value,
the error message is generated.
Vessel or Wash Vessel Error
Error ID: 4540, 4544, 4545, 4705, 4712
The needle does not reach the target position in the vial or in the vessel
of the well plate.
The sensor behind the vial pusher in the needle carrier assembly detects
the successful completion of the needle movement to the vessel. If the
needle fails to reach the end point, the sensor fails to recognize the needle
movement and the error message is generated.
Probable cause Suggested actions
1 Defective motor.
Please contact your Agilent service representative.
2 Defective SUD board.
Please contact your Agilent service representative.
3 Defective main board.
Please contact your Agilent service representative.
Probable cause Suggested actions
1 Bad vessel definition in the plate
configuration.
Check the vessel definition in the plate
configuration.
2 Closing mat to rigid/thick.
Check that the closing mat is not too thick.
3 Bad X or Theta positioning.
Please contact your Agilent service representative.
4 Defective encoder on the needle carrier
assembly.
Please contact your Agilent service representative.