User manual

56 G1369B LAN Interface User Manual

3Getting Help

Agilent Support Information

Reporting of Problems

If the LAN Interface shows problems in your system report it with the

following information (from the MAC-Label, see Figure 8 on page 18):

• Part number of the LAN Interface

• Board Revision Code, Vendor, Year and Week of assembly

• MAC address

• Installed firmware revision (if known or still accessable, see Figure 27 on

page 40 or Figure 42 on page 53).

Agilent Web

Latest documentation or firmware updates for this product (Agilent G1369B

LAN Interface) can be obtained from the Agilent web side

http://www.agilent.com

> Life Sciences/Chemical Analysis

For firmware select “Technical Support”, then look for “Firmware for LC &

LC/MS”

For manual select “Library”, then search for G1369B and “manual”