User`s guide

 Introduction. If you have communication or operation problems with the E5810A
LAN/GPIB Gateway, you can use this information to help you identify the problem and
take corrective action. See the E5810A LAN/GPIB Gateway for Windows User's
Guide for further troubleshooting information.
 Check Display/LEDs. Check front panel display/LEDs and back panel Ln LED.
 Network Configuration. Check the network for configuration problems.
Status Possible Cause(s) Corrective Action(s)
All LEDs OFF NO AC power to E5810A Check AC power connections
Only POWER and FAULT ON If FAULT is ON after 10 sec,
suspect hardware failure
Contact Agilent for
instructions to return E5810A
POWER ON, Back Panel Ln LED
OFF
Indicates no communication
from PC to E5810A via LAN
Check LAN connection to
E5810A
POWER and LAN ON, GPIB and/
or RS-232 OFF
Indicates communication via
LAN to E5810A, but not to
GPIB and/or RS-232 instr
Check GPIB and/or RS-232
connections and
configuration
Status Possible Cause(s) Corrective Action(s)
Cannot access E5810A Internet
Interface
Improper network installation
Missing/improper web
addresses
Improper Web Server
settings
Check network installation or
contact System Administrator
See “Contacting Your IT
Dept”
See “Configuring Your Web
Browser”
No password Unknown or forgotten
password
Use Preset button to reset to
factory default (E5810)
Troubleshooting Information