Technical data
1-12
General Information
Returning the Instrument for Service
CAUTION Cover electrical connectors to protect sensitive components from electrostatic damage. Cover
optical connectors to protect them from damage due to physical contact or dust.
CAUTION Instrument damage can result from using packaging materials other than the original materials.
Never use styrene pellets as packaging material. They do not adequately cushion the instrument
or prevent it from shifting in the carton. They may also cause instrument damage by generating
static electricity.
3 Pack the instrument in the original shipping containers. Original materials are available through
any Agilent Technologies office. Or, use the following guidelines:
• Wrap the instrument in antistatic plastic to reduce the possibility of damage caused by electro-
static discharge.
• For instruments weighing less than 54 kg (120 lb), use a double-walled, corrugated cardboard
carton of 159 kg (350 lb) test strength.
• The carton must be large enough to allow approximately 7 cm (3 inches) on all sides of the
instrument for packing material, and strong enough to accommodate the weight of the instru-
ment.
• Surround the equipment with approximately 7 cm (3 inches) of packing material, to protect the
instrument and prevent it from moving in the carton. If packing foam is not available, the best
alternative is S.D-240 Air Cap™ from Sealed Air Corporation (Commerce, California 90001).
Air Cap looks like a plastic sheet filled with air bubbles. Use the pink (antistatic) Air Cap™ to
reduce static electricity. Wrapping the instrument several times in this material will protect the
instrument and prevent it from moving in the carton.
4 Seal the carton with strong nylon adhesive tape.
5 Mark the carton “FRAGILE, HANDLE WITH CARE”.
6 Retain copies of all shipping papers.