User`s guide
16
Agilent Technologies’ Test and Measurement Support,
Services, and Assistance
Agilent Technologies aims to maximize the value you receive,
while minimizing your risk and problems. We strive to ensure that
you get the test and measurement capabilities you paid for and
obtain the support you need. Our extensive support resources
and services can help you choose the right Agilent products for
your applications and apply them successfully. Every instrument
and system we sell has a global warranty. Support is available for
at least five years beyond the production life of the product. Two
concepts underlie Agilent's overall support policy: "Our Promise"
and "Your Advantage."
Our Promise
Our Promise means your Agilent test and measurement equipment
will meet its advertised performance and functionality. When you
are choosing new equipment, we will help you with product infor-
mation, including realistic performance specifications and practical
recommendations from experienced test engineers. When you
use Agilent equipment, we can verify that it works properly, help
with product operation, and provide basic measurement assistance
for the use of specified capabilities, at no extra cost upon request.
Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of
additional expert test and measurement services, which you can
purchase according to your unique technical and business needs.
Solve problems efficiently and gain a competitive edge by contracting
with us for calibration, extra-cost upgrades, out-of-warranty
repairs, and on-site education and training, as well as design,
system integration, project management, and other professional
engineering services. Experienced Agilent engineers and technicians
worldwide can help you maximize your productivity, optimize the
return on investment of your Agilent instruments and systems,
and obtain dependable measurement accuracy for the life of
those products.
By internet, phone, or fax, get assistance with all your test &
measurement needs;
Online assistance: www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 282-6495
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Australia:
(tel) 1 800 629 485
(fax) (61 3) 9210 5947
New Zealand:
(tel) 0 800 738 378
(fax) 64 4 495 8950
Asia Pacific:
(tel) (852) 3197 7777
(fax) (852) 2506 9284
Product specifications and descriptions in this document
subject to change without notice.
Copyright © 2001 Agilent Technologies
Printed in USA, January 24, 2001
5952-8090