User`s guide

32 82357B User’s Guide
3 Troubleshooting the Agilent 82357B
Software Installation Checks
When only the red FAIL LED is still on after 10 seconds, the
82357B has been detected by the host computer.
Check suspend/resume operation
Some Windows operating systems support Power
Management which can suspend the PC while the 82357B is
in operation. After a Suspend/Resume cycle, the 82357B may
not properly resume operation. In this case, you may need to
unplug/replug the USB cable to restore 82357B operation. If
this does not correct the problem, go to Verify Agilent IO
Libraries Suite installation.
Verify Agilent IO Libraries Suite installation
When only the red LED is on after 10 seconds and all
Windows Plug and Play Manager activity has ceased, start
your troubleshooting sequence by verifying IO Libraries
installation. If any action taken results in a change in the
LED status, go to Software Configuration Checks or
Hardware Checks.
1 Check Agilent IO Libraries Version. If a version of the
IO Libraries Suite has been installed, the IO icon is
normally displayed on the Windows taskbar notification
area.
NOTE
If your 82357B applications must not be preempted by a PC Suspend
event, we recommend you to disable Power Management on your PC by
using the Control Panel > Power Options dialog.