Printer Accessories User Manual

Page 4-3TROUBLESHOOTING
If it does not print:
 Check that the ULTRA and the coax host are securely connected
with an RG62 A/U coax cable, and that the CU light on the ULTRA
front panel is on, indicating a proper connection. If the LED is
flashing on and off, or if it is dim, proper communication is not
established between the coax host and the ULTRA.
 Make certain that the ULTRA is defined to the system as a 3287
printer with a 4K physical buffer size.
 Confirm that the ULTRA is defined to the system as an LU1 if using
SCS data streams, or as an LU3 if using DSC data streams.
 If using VTAM or another Network Control Program, make certain
that the ULTRA is defined as a type 2 physical unit.
If the print output is not formatted correctly:
 Refer to the printer users manual for the commands necessary to
format the printers output to suit the needs of the application.
 Print the document again using the ULTRA Auto Buffer Report.
Auto Buffer Report
An Auto Buffer Report is a tool useful for diagnostics, and it will
sometimes be requested by AGILE technical support for diagnosing
printing problems. An Auto Buffer Report will automatically output a
buffer dump of the data that the ULTRA receives along with a printout of
the host print job being sent to the printer.
To print using the buffer dump feature, set dip switch A8 in the ON (down)
position, and press the RESET button on the ULTRA front panel. Then
send the local copy or typical mainframe print job to the printer.
After the Auto Buffer Report has printed, set dip switch A8 in the OFF (up)
position, and press the RESET button on the ULTRA front panel. A sample
Auto Buffer Report can be found in the Appendix.
Translate Table Report
Some formatting problems may be caused by inappropriate changes to the
translate tables, especially changes made to values that perform special
functions. A translate table report allows the user to compare the current
values in the table being used to translate the document to the values in the
original table. This report should be printed before and after making any
changes to the translate tables. For information on determining the active
translate table, refer to Section 7  Translate Tables.