Technical data

Agilent Technologies’ Test and Measurement Support,
Services, and Assistance
Agilent Technologies aims to maximize the value you
receive, while minimizing your risk and problems. We
strive to ensure that you get the test and measurement
capabilities you paid for and obtain the support you need.
Our extensive support resources and services can help
you choose the right Agilent products for your applications
and apply them successfully. Every instrument and system
we sell has a global warranty. Support is available for at
least five years beyond the production life of the product,
and support costs are distributed fairly. Two concepts
underlay Agilent’s overall support policy: “Our Promise”
and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement
equipment will meet its advertised performance and
functionality. When you are choosing new equipment, we
will help you with product information, including realistic
performance specifications and practical recommendations
from experienced test engineers. When you use Agilent
equipment, we can verify that it works properly, help with
product operation, and provide basic measurement assis-
tance for the use of specified capabilities, at no extra cost
upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range
of additional expert test and measurement services, which
you can purchase according to your unique technical and
business needs. Solve problems efficiently and gain a
competitive edge by contracting us for calibration, extra
cost upgrades, out-of-warranty repairs, and on-site educa-
tion and training, as well as design, system integration,
project management, and other professional services.
Experienced Agilent engineers and technicians worldwide
can help you maximize your productivity, optimize the
return on investment of your Agilent instruments and
systems, and obtain dependable measurement accuracy
for the life of those products.
Get assistance with all your test &
measurement needs at
www.agilent.com/find/assist
Or check your local phone book for
the Agilent office near you.
United States
Agilent Technologies
Test and Measurement Center
P.O. Box 4026
Englewood, CO 80155-4026
Tel [phone]
Canada
Agilent Technologies Canada Inc.
5150 Spectrum Way
Mississauga, Ontario
L4W 5G1
Tel [phone]
Fax [phone]
Europe
Agilent Technologies Test & Measurement
European Marketing Organisation
P.O. Box 999, 1180 AZ Amstelveen
The Netherlands
Tel [phone]
Japan
Agilent Technologies Japan Ltd.
Call Center
9-1, Takakura-Cho, Hachioji-Shi,
Tokyo 192-8510, Japan
Tel [phone]
Fax [phone]
Latin America
Agilent Technologies
Latin American Region Headquarters
5200 Blue Lagoon Drive, Suite #950
Miami, FL 33126 U.S.A.
Tel [phone]
Fax [phone]
Australia/New Zealand
Agilent Technologies Australia Pty Ltd.
347 Burwood Highway
Forest Hill, Victoria 3131
Tel [phone] (Australia)
Fax [phone]
Tel [phone] (New Zealand)
Fax [phone]
Asia Pacific
Agilent Technologies
24/F City Plaza One, 1111 King’s Road,
Taikoo Shing, Hong Kong
Tel [phone]
Fax [phone]
Technical and pricing information in this
document subject to change without notice.
Copyright ©2001 Agilent Technologies
Printed in U.S.A. February 23, 2001
5968-2199E
ordering information
www.agilent.com/find/assistance
1 [phone]
Agilent Technologies