Specifications

Table Of Contents
Chapter 2 Service
Returning the Instrument to Agilent Technologies for Service
Assembly-Level Service Guide 93
Obtaining Repair Service (Worldwide)
To obtain service for your instrument (in–warranty, under service
contract, or post-warranty), contact your nearest Agilent Technologies
Service Center as shown at the front of this service guide. They will
arrange to have your unit repaired or replaced, and can provide warranty
or repair–cost information where applicable.
To obtain warranty, service, or technical support information you can
contact Agilent Technologies at one of the following telephone numbers:
In the United States: (800) 829–4444
In Europe: 31 20 547 2111
In Japan: 0120–421–345
Or use our Web link for information on contacting Agilent worldwide:
www.agilent.com/find/assist
Or contact your Agilent Technologies Representative.
Before shipping your instrument, ask the Agilent Technologies Service
Center to provide shipping instructions, including what components to
ship. Agilent recommends that you retain the original shipping carton for
use in such shipments.
To Provide Repair Information
If you are shipping the instrument to an Agilent Technologies office for
service or repair, call your nearest Agilent Technologies Sales Office to
make arrangements. Then tag and package the Agilent
53210A/53220A/53230A Counter for shipment.
Note there is an Express Repair/Performance Calibration Service for USA
customers if downtime is critical. You can receive your repaired counter via
overnight shipment. Just call 800-403-0801 and ask for Express
Repair/Performance Calibration Service. When your counter is repaired, it
will be returned via overnight shipment at no extra charge.