Specifications

Table Of Contents
Chapter 2 Service
Returning the Instrument to Agilent Technologies for Service
92 Assembly-Level Service Guide
Returning the Instrument to Agilent
Technologies for Service
Operating Checklist
Before returning your instrument to Agilent Technologies for service or
repair, check the following items:
Is the instrument inoperative?
Verify that the AC power cord is connected to the instrument and an
AC outlet.
Verify that the front-panel On/Standby switch has been pushed. The
power LED should be lit and not blinking.
Does the instrument fail Self-Test?
Remove all external connections to the instrument. Errors may be induced
by signals present on the external connectors during a self-test. Long test
leads, even leads that are otherwise unconnected, can act as an antenna
causing pick-up of AC signals.
Types of Service Available
If your instrument fails during the warranty period, Agilent Technologies
will repair or replace it under the terms of your warranty. After your
warranty expires, Agilent offers repair services at competitive prices.
Extended Service Contracts
Many Agilent products are available with optional service contracts that
extend the covered period after the standard warranty expires. If you have
such a service contract and your instrument fails during the covered
period, Agilent Technologies will repair or replace it in accordance with
the contract.