Technical data
Chapter 13 195
In Case of Difficulty
Returning an Analyzer for Service
In Case of Difficulty
Preparing the Analyzer for Shipping
1. Attach a completed service tag to the analyzer. Refer to “Service Tag”
on page 193.
2. Pack the system in the original shipping containers. Original
materials are available through Agilent Technologies office.
3. Wrap the system in anti-static plastic to reduce the possibility of
damage caused by electrostatic discharge.
4. Seal the carton with strong nylon adhesive tape.
5. Mark the shipping container “FRAGILE, HANDLE WITH CARE”
to ensure careful handling
6. Retain copies of all shipping papers.