Technical data

190 Chapter 13
In Case of Difficulty
Before Calling Agilent Technologies
In Case of Difficulty
Before Calling Agilent Technologies
Check the Basics
❏ Is there power at the receptacle?
❏ Is the analyzer turned on? Check to see if the green LED above the
power switch is on. Also, listen for internal fan noise to determine if
the analyzer cooling fan is running.
❏ If other equipment, cables, and connectors are being used with your
spectrum analyzer, make sure they are connected properly and
operating correctly.
❏ Review the measurement procedures being performed when the
problem first appeared. Are all of the settings correct?
❏ If the analyzer is not functioning as expected, return the analyzer to
a known state by pressing
Mode Preset.
❏ Is the measurement being performed, and the results that are
expected, within the specifications and capabilities of the analyzer?
Refer to the Specifications guide for your analyzer.
NOTE The analyzer must be powered on with the LAN already connected in
order to recognize the LAN port.
❏ Is the analyzer displaying an error message? If so, refer to the
Instrument Messages and Functional Tests guide.
❏ If the necessary equipment is available, perform the functional tests
in the Instrument Messages and Functional Tests guide for your
analyzer.
TIP You can get automatic electronic notification of new firmware releases
and other product updates/information by subscribing to the Agilent
Technologies Test & Measurement E-Mail Notification Service for the
Agilent CSA Series analyzers at:
http://www.agilent.com/find/emailupdates