User guide

Solution
To back out of the Application Server upgrade
1. Back up the web.config files and note the location of the current web.config files.
2. On the Application Server, open Control Panel.
3. Select Add or Remove Programs.
4. Remove AGFA IMPAX Business Services and IMPAX Installation Server.
Do not remove ADAM.
5. Install the IMPAX 6.2 or 6.3 version of the Server, Application Server, and Client Installation
Server software.
Note:
By installing an earlier version of the Client Installation Server, the Client workstation software
is automatically rolled back within an hour for online workstations.
Troubleshooting: How do I determine which users are ADAM
administrators?
Issue
How do I determine which users are ADAM administrators?
Solution
If the site uses other dedicated Application Servers, you can determine which users on the Application
Servers are ADAM administrators:
1. On an Application Server, select Start > All Programs > ADAM > ADAM ADSI Edit.
2. Select Well-known naming context and select Configuration from the list.
3. Click OK.
If this step fails, you are not logged into the Application Server as an ADAM administrator. Log
in as the user who originally installed ADAM or who has been added as an ADAM administrator
and try these steps again.
4. Expand the new Configuration node and select CN=Configuration > CN=Roles.
5. Double-click CN=Administrators.
6. Double-click the member attribute.
The ADAM administrators are listed by login name.
AS300 Upgrade Guide—IMPAX 6.2 or later to IMPAX 6.4 67
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