Installation guide
d.
Click Change.
e.
At the prompt, type your name. Click Next.
f.
On the Welcome screen, select Modify. Click Next.
g.
Clear the checkboxes of all installed packages. Click Next.
h.
On the Maintenance Complete screen, select Yes, I want to restart my computer now.
Click Finish.
2.
Log into Windows as the AgfaService user.
3. Delete the following registry entry if it still exists:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{787B967E-DB4F-4313-BBD7-3E2BE0AB49A5}
CAUTION!
Serious problems might occur if you modify the registry incorrectly. These problems
might require that you reinstall your operating system and we cannot guarantee that
these problems can be solved.
We recommend that you back up the registry before you change it, so that you can back
out the changes, if necessary.
4. Continue with the upgrade.
Troubleshooting: When upgrading an AS300 to
IMPAX 6.5.3, the Cygwin installation hangs
(Topic number: 120883)
Issue
When upgrading an AS300 server to IMPAX 6.5.3 from a previous IMPAX version, Cygwin hangs.
Details
During an IMPAX upgrade on an AS300, Cygwin attempts to upgrade using a registry entry that
may have been set incorrectly during a previous installation.
Solution
1. Cancel the Cygwin upgrade.
Canceling the Cygwin upgrade allows the AS300 upgrade to continue.
2. After the AS300 upgrade is complete, to verify that the Cygwin tools are working, first open a
command prompt.
3. Ensure that Cygwin is in the PATH variable by typing the following:
set PATH=%PATH%;c:\cygwin\bin
AS300 Upgrade Guide—IMPAX 5.2 or 5.3 to IMPAX 6.5.3 74
Agfa Company Confidential—Subject to Non-Disclosure Obligation