Installation guide

If JavaScript is blocked by the browser, when you view a Knowledge Base page, the definitions of the
glossary terms rendered with JavaScript cannot be viewed, and searching is impossible.
Enabling local access to Knowledge Bases
If you are accessing the Knowledge Base from the IMPAX Documentation CD or from a local drive, you
must allow active content (including JavaScript) to run locally.
To enable local access to Knowledge Bases
1. Launch Internet Explorer.
2. In Internet Explorer, select Tools > Internet Options.
3. In the Internet Options dialog, switch to the Advanced tab.
4. Select the Allow active content to run in files on My Computer checkbox.
5. Select the Allow active content from CD to run on My Computer checkbox.
6. For the changes to take effect, close and restart Internet Explorer.
You can now run the Knowledge Bases from the CD or from a local drive.
Enabling remote access to Knowledge Bases
Perform this task to access Knowledge Bases installed on a different server (such as the Application
Server).
To enable remote access to Knowledge Bases
1. Launch Internet Explorer.
2. In Internet Explorer, select Tools > Internet Options.
3. In the Internet Options dialog, switch to the Security tab.
4. Select Trusted sites.
5. Click Sites.
6. In the Trusted sites dialog, if you are connecting to the Knowledge Base using http:// rather than
https://, clear the Require server verification (https:) for all sites in this zone checkbox.
We recommend that https:// be used.
7. In the Add this Web site to the zone field, type or paste the name of the Application Server that
the Knowledge Bases are installed on (https://<server_name>).
8. Click Add.
9. Click Close.
10. Under Security level for this zone, ensure that the level is set to Low (the default).
or
If you are using a custom security level in this zone, click Custom Level. In the Security Settings
dialog, under Scripting, ensure that Active scripting is enabled and click OK.
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